Ratings based on 1,251 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 27, 2024 on Expedia
Clean and comfortable
Comment from Hotel Management
May 28, 2024 by HotelMgmt, Hotel Management
Keith, it's wonderful to hear that you enjoyed a clean and comfortable stay with us at the Hilton Miami Downtown. We appreciate your kind words and look forward to your next visit!
by A verified traveler
Posted May 27, 2024 on Expedia
Hotel staff are very friendly and helpful. I love my stay at this hotel.
Comment from Hotel Management
May 28, 2024 by HotelMgmt, Hotel Management
We're delighted that you had a wonderful experience with our team, Rahat! Knowing you loved your stay at the Hilton Miami Downtown makes us very happy. We can't wait to host you again in the future.
by A verified traveler
Posted May 27, 2024 on Expedia
Excellent!
Comment from Hotel Management
May 28, 2024 by HotelMgmt, Hotel Management
Mehedi, hearing that you had an excellent stay means a lot to us! Thank you for choosing the Hilton Miami Downtown and honoring us with your five-star rating. We can't wait for your return visit!
by A verified traveler
Posted May 26, 2024 on Expedia
Great hotel
Comment from Hotel Management
May 28, 2024 by HotelMgmt, Hotel Management
We're thrilled to hear you had a great stay, Thomas! Your positive feedback about the Hilton Miami Downtown means a lot to us. We can't wait to have you visit again and provide you with another five-star experience.
by A verified traveler
Posted May 23, 2024 on Expedia
Great stay overall! Would stay again for sure.
Comment from Hotel Management
May 24, 2024 by Hotelmgmt, Hotel Management
We are proud to learn your stay was outstanding and enticed you to return in the future, Stephanie. All of us at Hilton Miami Downtown will be eagerly awaiting your next visit so hurry back!
by A verified traveler from Arlington
Posted May 21, 2024 on Expedia
Property was old and in need of a renovation. AC didn't work well. Just a close location to the cruise port.
Comment from Hotel Management
May 21, 2024 by HotelMgmt, Hotel Management
Denesha, we're pleased you found our location near the cruise port convenient. However, we're very sorry to hear about the issues with your room, especially the air conditioning. We will address these concerns promptly and discuss the need for renovations with our design team. We hope you'll give us another chance to offer you a more comfortable stay.
by A verified traveler
Posted May 20, 2024 on Expedia
exelente
by A verified traveler
Posted May 20, 2024 on Expedia
The hotel staff were fantastic and so helpful. The hotel itself is fine and it was a nice stay. The metro mover was conveniently around the corner and it was nice that bus was easy to get to as well.
Comment from Hotel Management
May 21, 2024 by HotelMgmt, Hotel Management
Thank you for your positive review, Feryal! We're thrilled our staff was attentive to your needs and that you enjoyed your stay. It's also great to hear that the nearby public transportation options were convenient for you. We hope to see you again soon at the Hilton Miami Downtown!
by A verified traveler
Posted May 20, 2024 on Expedia
It is a great place to stay. This is the second time we’ve stayed here and it’s been very good 👍
Comment from Hotel Management
May 21, 2024 by HotelMgmt, Hotel Management
Your return visit means a lot to us, David! Thank you for letting us know you've been enjoying your experience. We look forward to welcoming you back to the Hilton Miami Downtown for many more five-stars stays to come!
by A verified traveler
Posted May 19, 2024 on Expedia
Comment from Hotel Management
May 20, 2024 by Hotelmgmt, Hotel Management
April, we are humbled to have earned your perfect score! It was a treat to have you settle in with us and we hope you will join us for another five-star experience soon.
