THE WORST SERVICE in all of Miami. If you’re visiting this beautiful city, book elsewhere. The quality in service and experience is far below the standard of any resort in Miami. This hotel charges undisclosed fees and offers views that dont exist. Our room was (Golf course view) and we couldn’t see past a single tree from our balcony. If youre looking for an awful stay book here
Giovanni
2024 年 6 月入住 1 晚
2/10 糟糕
Nilda
2024年06月2日
不满意:清洁度、员工和服务、住宿条件和设施
Horrible, super dirty rooms, wet carpet, I left the hotel and they didn't even give me a refund. In the bathroom there is used paper, not even a new roll. I don't recommend it at all.
Nilda
4/10 很差
Samantha
与配偶出行
2024年05月31日
满意:清洁度、员工和服务、住宿条件和设施
The room we stayed in was not like the pictures, the room had clean sheets on the bed but other cleanliness was very poor, the carpel was dirty which cause my partner to cough out of control where in the room. The overall condition of the room was disappointing and would rethink very hard of staying there again as it was a great location.
Samantha
2024 年 5 月入住 3 晚
8/10 还可以
Jermil
与家人出行
2024年05月30日
满意:住宿条件和设施,服务设施
I like the security on the property
Jermil
2024 年 5 月入住 1 晚
10/10 超赞
Grettel
2024年05月26日
Perfect
Grettel
2024 年 5 月入住 1 晚
8/10 还可以
Amanda
2024年05月26日
满意:住宿条件和设施,清洁度
Amanda
2024 年 5 月入住 2 晚
10/10 超赞
Maurys
2024年05月25日
满意:清洁度、员工和服务、住宿条件和设施
Maurys
2024 年 5 月入住 1 晚
6/10 一般
JaLisa
与家人出行
2024年05月22日
不满意:员工和服务
The property was clean. The pool didn’t look like the pictures. The staff was rude and didn’t care that they couldn’t provide wash rags and towels.