2/10 糟糕
Scott
与家人出行
2024年06月8日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We asked to see the rooms before we went thru check in. Staff showed us the rooms (2). On the walk to the room the desk girl started making excuses for things. The elevator was out ( renovations )? Im Handicapped but i was trying to be a good sport and it was late. 11:30. The rooms as soon as the door was opened the smell smacked you in the face. It smelled like farm animals. No carpet, obvious uncleaned urine on the floor ( pet friendly). Both rooms! I made my reservations weeks in advance. Lots of spiders and bugs. I immediately said no way. So we did not check in or start that process. This left me scrambling for a room at midnight. That was fun. And since I got my room with expedia i contacted them for refund and they said no refund despite the issues. They said someone from expedia would call me back in 10 min. Never happened. So never ever use expedia! So unless you have goats or sheep DO NOT STAY at this hotel.
Scott
2024 年 6 月入住 1 晚