I am satisfied with the overall services provided by the hotel. However, there is one drawback. When I booked the hotel, I have indicated for 3 adults. The system guided me to pick this hotel. When I checked in, they advised that I have to pay additional cost of GBP per night as my son is alreay over 12-years-old. I was quite disappointed that the system didn't explain in details of this condition to me.
KIN KEUNG
2017 年 8 月入住 2 晚
10/10 超赞
Maggie
2017年07月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
非常方便,check in & out 簡單
Maggie
2017 年 7 月入住 3 晚
6/10 一般
simon
与配偶出行
2024年06月1日
满意:住宿条件和设施,员工和服务
不满意:清洁度
My main issues with the property were surrounding the bed.
It was a quick stay stopover for us on our way home. On 1st inspection the room was fine so we went out fir food and drinks and got back in around 10.45.
The bed itself was so soft we couldnt actually sleep in it, my back was agony after a couple of hours. On waking up i also found a blood stain at the bottom of the sheet that definitely wasnt mine.
We actually packed up at 4am and checked out by 4.30 so paid for 1 nights stay that we used for about 5 hours.
simon
2024 年 5 月入住 1 晚
6/10 一般
Helen
2024年05月26日
满意:清洁度、员工和服务、住宿条件和设施
The most uncomfortable sofa bed I’ve had the misfortune of sleeping on. The back of it also looked like it had some stains on it. On the plus side, really nice breakfast.
Helen
2024 年 5 月入住 1 晚
6/10 一般
Miguel,Hawthorne
商务旅客
2024年05月17日
不满意:服务设施
Hotel was an older property that backed up to a dilapidated indoor shopping center. Very outdated and in serious need of modernization. Breakfast was palatable but nothing too exciting. Missing many amenities that Americans are used to having in the Holiday Inn hotels.