The staff are very helpful and the room is big but the air con in the room is just bad. Too hard to stand the heat even they helped to bring in a portable air con. Not good for hot months
Queenie
2019 年 7 月入住 1 晚
10/10 超赞
Adnan,Istanbul
2024年05月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
Adnan
2024 年 5 月入住 2 晚
8/10 还可以
Alessandro,Milano
商务旅客
2024年05月12日
Nulla di particolare
Alessandro
2024 年 4 月入住 1 晚
6/10 一般
Bel
与配偶出行
2024年04月18日
满意:住宿条件和设施,服务设施
不满意:员工和服务
We had cockroaches in our bathroom during 2 nights. When we told the staff they reacted inappropriately: didn’t look at us, didn’t apologize and didn’t offer a solution. They simply didn’t handle the situation professionally and not what you expect in a 5 star hotel. There were two deserts on our table when we came back in the evening which was too late to eat anyway. That was all… In general staff in the hotel doesn’t smile at all which creates a very serious and uncomfortable atmosphere. Overall, a disappointing experience.
Bel
10/10 超赞
marcello
2024年04月11日
满意:清洁度、员工和服务、住宿条件和设施
Tutto perfetto
marcello
2024 年 4 月入住 1 晚
10/10 超赞
James
与配偶出行
2024年04月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel. Well staffed and polite. The breakfast was amazing. The only criticism is the AC not being very powerful.
James
2024 年 4 月入住 2 晚
10/10 超赞
Edgar,Miami
2024年03月31日
Edgar
2024 年 3 月入住 1 晚
10/10 超赞
JUAN
与家人出行
2024年03月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Todo muy bien!! Recomendado!!
JUAN
2024 年 3 月入住 3 晚
6/10 一般
Gregory
与家人出行
2024年03月16日
满意:员工和服务,清洁度
不满意:服务设施
The hotel is amazing and the staff is excellent however do not stay here if you have a rental and a flight that is before 1000 am or after midnight. The hotel doesn't have its own parking lot and you must rely on paid parking next door that closes at midnight and doesn't reopen until 0800..we had to leave our rental car behind and I was forced to pay 150 Euros to take me to the airport plus another $400 to have the car rental company come and retrieve the vehicle. I've never stayed in a five star hotel that did not have its own on site 24 hour parking.