评分基于 1,339 条真实点评

3.8 / 5
3.8 客房清洁度
4.0 服务和员工
3.8 客房舒适度
3.6 酒店条件
Expedia 亿客行 真实点评
4/5
用户:真实旅客 来自:Hillman

发布日期:2024年6月3日 发布在:Expedia
Poor cleanliness
2/5
用户:真实旅客

发布日期:2024年6月2日 发布在:Expedia
We asked for a rollaway bed was told 15 minutes by front desk no one ever called back to say they didn’t have one or anything. Also we had requested housekeeping but no one showed up to do it. It had a funky smell to the room and our room number was written on a piece of paper taped to the door. Worst hotel experience in a long time.
酒店管理层的评论
2024年6月3日,回复:酒店管理层 Manager
Thank you for sharing your review about us. We are sorry you had a frustrating experience. I will share your feedback with my team to make sure we are able to fix this issue and provide you our best. We hope that you will give us another chance to impress you with our exemplary services.
5/5
用户:真实旅客

发布日期:2024年6月1日 发布在:Expedia
Just a nice hotel
酒店管理层的评论
2024年6月2日,回复:酒店管理层 Manager
Hello Robert,We are delighted to hear that you found our hotel to be nice during your stay. Your feedback is valuable and we appreciate you taking the time to share it with us. Should you have any further comments or suggestions, please do not hesitate to contact us directly. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.
4/5
用户:真实旅客 来自:Altha

发布日期:2024年6月1日 发布在:Expedia
👍
酒店管理层的评论
2024年6月2日,回复:酒店管理层 Manager
Hello Jim,We appreciate you taking the time to share your feedback with us. Guest satisfaction is important to us, and we will address your comments with the team for further improvement. Thank you for staying with us, and we hope to welcome you back in the future.
5/5
用户:真实旅客

发布日期:2024年5月29日 发布在:Expedia
酒店管理层的评论
2024年5月30日,回复:酒店管理层 Manager
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.
4/5
用户:真实旅客

发布日期:2024年5月28日 发布在:Expedia
Its was our first stay in this hotel because of canceled flight. Can call the shuttle to meet you at your terminal within about 15 minutes. Quiet, good breakfast, convenient.
酒店管理层的评论
2024年5月29日,回复:酒店管理层 Manager
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. Your voice is very valuable to us and we hope you will return on your next travels.
5/5
用户:真实旅客

发布日期:2024年5月27日 发布在:Expedia
Loved everything except the fact that they didn’t give us towels when asked.
酒店管理层的评论
2024年5月28日,回复:酒店管理层 Manager
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience. We are really sorry for what you felt. We will definitely work more on the things that made your experience not memorable. We hope to see you very soon.
4/5
用户:真实旅客

发布日期:2024年5月27日 发布在:Expedia
I liked the outback steakhouse attaches to it
酒店管理层的评论
2024年5月28日,回复:酒店管理层 Manager
Hello Todd,We're glad to hear you enjoyed the convenience of having Outback Steakhouse nearby during your stay with us. Thank you for sharing your positive feedback!
3/5
用户:真实旅客

发布日期:2024年5月26日 发布在:Expedia
Camas pequeñas
酒店管理层的评论
2024年5月27日,回复:酒店管理层 Manager
Thank you for your honest review. We are really sorry for what you felt. We will definitely work more on the things that made your experience not memorable. We hope to see you again and this time it will be memorable.
3/5
用户:真实旅客

发布日期:2024年5月25日 发布在:Expedia
Front desk staff needs to be friendlier.
酒店管理层的评论
2024年5月28日,回复:酒店管理层 Manager
Thank you for your honest review. We are really sorry for what you felt. We will definitely work more on the things that made your experience not memorable. We hope to see you again and this time it will be memorable.