Ratings based on 963 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler from Mount Pearl
Posted May 27, 2024 on Expedia
Quiet, Clean
Comment from Hotel Management
May 28, 2024 by Leonardo Atoche, Hotel Management
Dear Wayne, Thank you for taking the time to review our property! I am glad to hear that you enjoyed your stay with us. I hope you'll choose to stay with us again when your travels bring you back in the future.
by A verified traveler
Posted May 26, 2024 on Expedia
Comment from Hotel Management
May 28, 2024 by Leonardo Atoche, Hotel Management
Dear Rick, Thank you for taking the time to review our property! I am glad to hear that you enjoyed your stay with us. I hope you'll choose to stay with us again when your travels bring you back in the future.
by A verified traveler
Posted May 7, 2024 on Expedia
Brian at checking was great. Very courteous and professional
Comment from Hotel Management
May 7, 2024 by Leonardo Atoche, Hotel Management
Dear Stewart, Thank you for choosing to stay with us and for taking the time to review our property! I am happy to hear that you enjoyed your stay with us! We try our best to make all of our guests feel welcomed and taken care of and I'm glad to hear that was accomplished in this case. I hope you'll choose to stay with us again when your travels bring you back to the are
by A verified traveler from Beaver Dam
Posted May 7, 2024 on Expedia
Didn't like that you cannot close the room darkening curtains for more privacy and sleep past sunrise.
Comment from Hotel Management
May 7, 2024 by Leonardo Atoche, Hotel Management
Dear Melissa, Thank you for taking the time to review our property! I am glad to hear that you enjoyed your stay with us. I hope you'll choose to stay with us again when your travels bring you back in the future.
by A verified traveler
Posted Apr 29, 2024 on Expedia
The rooms are spacious and clean!
Comment from Hotel Management
Apr 30, 2024 by Leonardo Atoche, Hotel Management
Dear Mandefrot, Thank you for choosing to stay with us and for taking the time to review our property! I am happy to hear that you enjoyed your stay with us! We try our best to make all of our guests feel welcomed and taken care of and I'm glad to hear that was accomplished in this case. I hope you'll choose to stay with us again when your travels bring you back to the area!
by A verified traveler
Posted Apr 28, 2024 on Expedia
Comment from Hotel Management
Apr 30, 2024 by Leonardo Atoche, Hotel Management
Dear Catherine, Thank you for choosing to stay with us and for taking the time to review our property! I am happy to hear that you enjoyed your stay with us! We try our best to make all of our guests feel welcomed and taken care of and I'm glad to hear that was accomplished in this case. I hope you'll choose to stay with us again when your travels bring you back to the area!
by A verified traveler
Posted Apr 28, 2024 on Expedia
Convenient
Comment from Hotel Management
Apr 30, 2024 by Leonardo Atoche, Hotel Management
Dear Jodi, Thank you for choosing to stay with us and for taking the time to review our property! I am happy to hear that you enjoyed your stay with us! We try our best to make all of our guests feel welcomed and taken care of and I'm glad to hear that was accomplished in this case. I hope you'll choose to stay with us again when your travels bring you back to the area!
by A verified traveler
Posted Apr 28, 2024 on Expedia
Parking is awful and a pain to get to. The parking garage is confusing. Looks like it's gonna fall down with all kinds of support jacks everywhere. The reception area is clean and modern and the person at the front desk was pleasant and helpful. The hallways are dirty. The room was nice and clean. Bed was comfortable. Shower was good, good pressure.The pool is huge, looks nice but i didn't swim. The hot tub is pretty but only one jet sort of worked. The hotel bar is great and the bartender is awesome!
Comment from Hotel Management
Apr 28, 2024 by Leonardo Atoche, Hotel Management
Dear Mary, Thank you for taking the time to review our property! I am glad to hear that you enjoyed your stay with us. I hope you'll choose to stay with us again when your travels bring you back in the future.
by A verified traveler
Posted Apr 28, 2024 on Expedia
It's close to the tram line making it easy to get downtown
Comment from Hotel Management
Apr 28, 2024 by Leonardo Atoche, Hotel Management
Dear Terri, Thank you for taking the time to review our property! I am glad to hear that you enjoyed your stay with us. I hope you'll choose to stay with us again when your travels bring you back in the future.
by A verified traveler
Posted Apr 26, 2024 on Expedia
Terrible
Comment from Hotel Management
Apr 26, 2024 by Leonardo Atoche, Hotel Management
Dear Mr. Waheed,I'm very sorry for the terrible experience, we did issue a refund to you on 4/22 but it will take a few days to reflect.Thank you for your understanding of the unfortunate situation.Have a great week.
