评分基于 978 条真实点评
4.4 客房清洁度
4.4 服务和员工
4.4 客房舒适度
4.4 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年5月25日 发布在：Expedia
用户：真实旅客 来自：Alpharetta
发布日期：2024年5月24日 发布在：Expedia
Very nice resort
用户：真实旅客
发布日期：2024年5月23日 发布在：Expedia
Great property
用户：真实旅客
发布日期：2024年5月21日 发布在：Expedia
Unfortunately, the Hilton canceled my reservation. We found that out the moment we were checking in. NO ONE CONTACTED US!!!! We was told to try and find another none associated property across the highway... they acted like they were doing me a favor and saying they won't charger me cancelation fee when it was on them... everything was in poor taste considering THIS IS THE HILTON.... it was my wife Birthday and it was ruined... not even a offer on our next stay... SIMPLY CLASSLESS!!!!
酒店管理层的评论
2024年5月23日，回复：酒店管理层 Angelina Covington, General Manager
Dear Shawn, We appreciate you sharing your experience with us at Hilton Sandestin Beach Golf Resort & Spa. Unfortunately our hotel incurred a small electrical fire that damaged our electrical unit in one of our guest room towers. While our team is working diligently to restore power to those rooms we are unable to accommodate all of our guests. Our team did reach out to you via text message prior to your arrival to let you know of the situation at hand. We apologize on behalf of our entire team for the inconvenience caused and wish you the best in your travels.
用户：真实旅客
发布日期：2024年5月18日 发布在：Expedia
Staff could not be more accommodating Only ask was a heads up on chair and umbrella reservations prior day to beach day so you could have a chair in the AM
酒店管理层的评论
2024年5月20日，回复：酒店管理层 Angelina Covington, General Manager
Dear Michael, We are so pleased to know how accommodating our staff was during your visit. We look forward to your next five star stay with us at Hilton Sandestin Beach Golf Resort & Spa.
用户：真实旅客
发布日期：2024年5月17日 发布在：Expedia
Services was great
酒店管理层的评论
2024年5月20日，回复：酒店管理层 Angelina Covington, General Manager
Dear Chris,We are so pleased to know you had a great stay with us at Hilton Sandestin Beach Golf Resort & Spa! We hope you will choose to join us again soon.
用户：真实旅客 来自：Highlands Ranch
发布日期：2024年5月14日 发布在：Expedia
Food mediocre. Housekeeping almost non existent. Room cleaned at 5 pm one day and not at all the second. Called to at least get coffee pods for the next morning. Was told I could come down to the lobby. WHAT, I wanted coffee in my room in my robe. No one ever brought coffee pods😩
That’s a lot of money for not much service. Would not go back.
酒店管理层的评论
2024年5月23日，回复：酒店管理层 Angelina Covington, General Manager
Dear Terri,We are sorry to learn you did not have the five star experience we strive to provide at Hilton Sandestin Beach Golf Resort & Spa. We appreciate your feedback regarding your experience and will use that to ensure a better guest experience moving forward. We hope you will reconsider joining us in the future so we might have the opportunity to make things right for you.
用户：真实旅客
发布日期：2024年5月14日 发布在：Expedia
Excelente hotel para descansar y disfrutar de sus instalaciones
酒店管理层的评论
2024年5月20日，回复：酒店管理层 Angelina Covington, General Manager
Dear Jose,We are so pleased to know how much you enjoyed your stay with us at Hilton Sandestin Beach Golf Resort & Spa. We hope you will choose to visit us again soon!
用户：真实旅客
发布日期：2024年5月13日 发布在：Expedia
My favorite place to stay at the beach! Amenities are amazing. Food is great, love the pool area. Shuttles to take you to Baytown Wharf to shop and eat. Lots to do. Beach is perfect. You will not regret booking this resort! Serenity Soa on property is wonderful!! 3 restaurants on property as well.
酒店管理层的评论
2024年5月23日，回复：酒店管理层 Angelina Covington, General Manager
Dear Amanda, We are overjoyed to know you found plenty to do while visiting us at Hilton Sandestin Beach Golf Resort & Spa! We appreciate your kind words and look forward to your next five star stay with us.
用户：真实旅客
发布日期：2024年5月12日 发布在：Expedia
Everything was perfect! Great vacation for families traveling with kids. We ate at Sandcastle inside hotel 10/10.
酒店管理层的评论
2024年5月20日，回复：酒店管理层 Angelina Covington, General Manager
Dear Alvin, We are so pleased to know everything about your stay was perfect! We look forward to welcoming you back again soon at Hilton Sandestin Beach Golf Resort & Spa.
