If I had to describe the Emara, I would say it is security wrapped in comfort. They are very accomodating to my desire to check in early and staying past my check out time because of my international flights. I would recommend speaking directly with the staff and not relying on the information from the TV. They have more information about the services of the hotel. They were also able to get me a doctor when I got sick. He came to my room. When things didnt go as I expected, they focused on resolving things quickly and immediatelly. I will definitely stay there again.
Daniel
2024 年 4 月入住 5 晚
10/10 超赞
Hendrik
2024年03月27日
Hendrik
2024 年 3 月入住 2 晚
10/10 超赞
Durim
与家人出行
2024年02月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Durim
2024 年 2 月入住 2 晚
10/10 超赞
Roxanna,Compton
与家人出行
2024年02月21日
满意:清洁度、员工和服务、住宿条件和设施
This hotel is pure luxury! Not only is it overlooking Nairobi National Park but the rooftop pool is beautiful. The beds are comfy and soft. The breakfast and dinner buffet are so delicious! We ordered room service for one of my nights and the food was so savory. I highly recommend this hotel
Roxanna
2024 年 2 月入住 2 晚
10/10 超赞
Micah
2024年02月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved the rooftop and being able to look out at Nairobi National Park to watch the sunset. I appreciated the security as it made me feel very safe that it was required for vehicles to be checked upon arrival and bags sent through metal detector before entering. My room was very clean and comfortable. A special thanks to David! He provided me with tons of recommendations for things to do and bars/lounges. He even recommended an amazing drink while I had lunch at the restaurant on the third floor. He was a pleasure and though this was a solo trip whenever I saw him I didn’t feel alone. Thank you David and Alecko! If ever in Nairobi again, I will definitely stay at Emara Ole Sereni! I also will be recommending to all my family/friends!
Micah
2024 年 2 月入住 2 晚
10/10 超赞
Roxanna,Compton
2024年02月12日
Roxanna
2024 年 2 月入住 1 晚
10/10 超赞
Tamara
与配偶出行
2024年01月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We arrived on New Year's Eve so the lobby and front desk area was a mad house, took us 40 minutes to get to our rooms as the party gore's wouldn't let us board the lift. Otherwise our stay was pleasant
Tamara
2023 年 12 月入住 3 晚
6/10 一般
Paul
2024年01月1日
满意:清洁度、员工和服务、住宿条件和设施
Modern and tasteful s adjacent to game park
Stayed during day only until new years evening flight Bach to the UK. We chose the hotel for its proximity to the park and so we could catch some rest before our flight.
Unfortunately due to New Year’s Eve celebrations starting before 6pm with loud music and the air conditioning not getting cold enough we could not sleep.
The minimum setting was fixed at 19 deg, and no cold air could’ve been obtained.
Overall the food and service and hotel ambience was perfect otherwise.