Property and Staff as well as the Facilities where top notch. Unfortunately, the third-party company for Expedia botched our booking causing a terrible first day and night at the resort. I would recommend booking with the hotel directly. The hotel resort staff was amazing.
Jeffrey
2023 年 11 月入住 6 晚
10/10 超赞
Yandy
2023年08月29日
Yandy
2023 年 8 月入住 5 晚
8/10 还可以
Regina
2023年08月8日
满意:清洁度、员工和服务、住宿条件和设施
Regina
2023 年 8 月入住 3 晚
10/10 超赞
Tammy
与家人出行
2023年07月15日
AMAZING!!
Tammy
2023 年 7 月入住 4 晚
8/10 还可以
Lorraine
与家人出行
2023年01月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff are WONDERFUL – Sarah and so many others!! Nice but small beach, good sailing and paddle boarding. Coral reefs are mostly dead covered in algae with very few fish (so sad), dive masters were good but equipment was surprisingly poor. Close to Dunns River Falls and Blue Hole which were excellent. Overall nice experience but don’t go for the diving or a long walkable beach.
Lorraine
4/10 很差
真实旅客
2022年12月28日
不满意:清洁度、员工和服务、住宿条件和设施
Staff Underpaid
Most staff was inattentive and sometimes rude. It was clear after talking to a few they were underpaid. Manager at front desk had no ability to correct an issue with number of guests and charged me additional $400. I would not stay there again but I hope the resort considers paying staff more which in turn would improve customer service.
真实旅客
2022 年 12 月入住 4 晚
8/10 还可以
Anton
与家人及幼儿出行
2022年12月15日
满意:清洁度、员工和服务、服务设施
Day care, but we did not use it
Anton
6/10 一般
Wayne G.,PARKSVILLE
与家人及幼儿出行
2022年11月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good facility to spend time with family & grandchildren.
However, too noisy (very loud music, slamming doors, noise of passing equipment at 3 am) and one instance of painting the outside of our room door and not posting warning sign! Got white paint over one hand (washed off) and on a pair of new jeans - reported to front desk but no offers to clean ???