Monticello Chalets

"Staff was super helpful"

"From the greeting at the Concierge Desk when i checked in.... it wemt all UPHILL!!! Seriously, everyone at the Resort Casino Hotel were so lovely and accomodating. Reservations for dinner, parking was open and easy and breakfast before leaving was so relaxing. It was an experience i would definitely want to REPEAT because of the staff. The people working there MAKE THIS PLACE GREAT"

"Resort was overall beautiful my family enjoyed they stay. Hotel manager at front desk was extremely rude and inconsiderate. Very short staffed."

"I enjoyed my much-needed spa weekend! I loved how serene it was, peace and quiet. Enjoyed the fresh air on my hike, a nice massage, the hot sauna, the steam room, gym, and our big room and lovely view of the lake and trees. Staff was very friendly, kind, and helpful. Great breakfast every morning, I literally ate the same thing every day, great staff and nice seating indoor & outdoor. Down side: pool closed the entire time, geese poop everywhere outside on the grounds, a leak from the a.c. unit outside the elevator on our floor (3rd floor), a leak under bathroom sink in my room and an air vent in bathroom hasn't been dusted in years. Other than that, I'm going every year for a relaxing weekend! Literally you can walk around in a robe and slippers! "

"Enjoyed"

"It was a very nice experience "

"Nice location "

"Thanks so much for a great stay. This is such a wonderful place for large groups! Nice hikes in the area too, which we took advantage of. Kitchen and bar area was especially good for cooking and eating for 30+ people!"

"Clean "