评分基于 933 条真实点评
4.0 客房清洁度
4.1 服务和员工
3.9 客房舒适度
3.8 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年4月27日 发布在：Expedia
酒店管理层的评论
2024年5月19日，回复：酒店管理层 Best Western
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
用户：真实旅客 来自：Quincy
发布日期：2024年5月28日 发布在：Expedia
Breakfast options very less and dining area was not clean (floor and food areas). Egg was not scrambled well.
酒店管理层的评论
2024年5月29日，回复：酒店管理层 Best Western
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
用户：真实旅客
发布日期：2024年5月28日 发布在：Expedia
The breakfast area had flies and bugs in there.
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Best Western
HelloThank you for taking the time to leave a response we will look into this matter further.
用户：真实旅客
发布日期：2024年5月20日 发布在：Expedia
Limpio y escojedor
酒店管理层的评论
2024年5月22日，回复：酒店管理层 Best Western
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver
用户：真实旅客
发布日期：2024年5月13日 发布在：Expedia
It was a very nice experience
酒店管理层的评论
2024年5月14日，回复：酒店管理层 Best Western
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
用户：真实旅客
发布日期：2024年5月8日 发布在：Expedia
Very nice
酒店管理层的评论
2024年5月8日，回复：酒店管理层 Best Western
Hi Sherri,Thank you for the positive feedback. Please know we appreciate your business.
用户：真实旅客
发布日期：2024年5月5日 发布在：Expedia
酒店管理层的评论
2024年5月6日，回复：酒店管理层 Best Western
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
用户：真实旅客
发布日期：2024年5月3日 发布在：Expedia
Booked a month in advance by mistake wro g location . When i called within 24 hrs to cancel tbey said no refunds! When i asked for a credit they said no credit! The man on the phone was rude and disrespectful. When i tried to make him understand my side he hung up . When i called back tjey hung up again. I will never ever use a best western again and i will let the world know Beware of the best Western in Monticello. Terrible!!!
酒店管理层的评论
2024年5月4日，回复：酒店管理层 Best Western
Thank you for bringing this to our attention. We regret any inconvenience you experienced with your reservation. We understand the frustration, however, as you booked through a third-party platform, our ability to cancel or modify reservations is subject to their policies, which often include restrictions on changes or cancellations. We apologize for any confusion and appreciate your understanding in this matter.
用户：真实旅客 来自：Greeen Bay
发布日期：2024年5月2日 发布在：Expedia
Ok for the price. Very tiny bathroom.
酒店管理层的评论
2024年5月3日，回复：酒店管理层 Best Western
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
用户：真实旅客
发布日期：2024年5月1日 发布在：Expedia
There was hair in the shower. The carpet in the hallway smells a lot. The hotel is very poorly maintain.
酒店管理层的评论
2024年5月1日，回复：酒店管理层 Best Western
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
