I had never received a phone call before from a hotel that I was booked to stay in asking me if I was coming and if so was I checking in before 10pm. Found it odd and a bit unsettling. Even when I did arrive at the hotel, the desk was a bit surprised of tjis phone call as well.
Theresa
2024 年 6 月入住 1 晚
6/10 一般
Jason
2024年05月28日
满意:员工和服务
不满意:住宿条件和设施,清洁度
The hotel lobby and general areas were not very clean. It was extremely hot and humid in the general areas. The room was ok. I've been to better and worse.
Jason
2024 年 5 月入住 1 晚
10/10 超赞
Daiasia
2024年05月26日
满意:清洁度、员工和服务、住宿条件和设施
Daiasia
2024 年 5 月入住 2 晚
2/10 糟糕
Yinka
与家人及幼儿出行, 与配偶出行
2024年05月26日
不满意:清洁度、员工和服务、住宿条件和设施
Worst hotel experience ever. Arrived to a dirty room with stains on the bedding and garbage under the bed. We had to get gloves and cleaning solutions to clean the bathtub so we could try and have a shower that night. The next day they said they would have cleaners come in to clean our rooms. We went about our day to arrive back to find out the room still had not been cleaned. We waited over 2hrs in the lobby for them to clean our rooms. The floors were still sticky, hadn’t been swept or mopped. They just changed the sheets and febreezed the air. Expedia should not be associated with this hotel. Many guest complaints. Would not recommend this place to anyone.
Yinka
2024 年 5 月入住 2 晚
6/10 一般
Mary Jane
2024年05月24日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Many things were broken, not painted/clean. If I hadn't been so tired, I would have gone to another hotel in area.
Mary Jane
2024 年 5 月入住 1 晚
2/10 糟糕
Walter
2024年05月19日
满意:员工和服务
不满意:住宿条件和设施,清洁度
I arrived in the middle of a biker event, and I was told the music and parking lot noise should end between 2-3am in the morning. When I arrived in my room, the room was tired and everything in the bathroom old and chipped. The bedding was a top, an old quilted pad, and another sheet on top of the quilted pad, meaning I was not sleeping between two clean sheets. Also, the area between the two matresses was not clean. There was no way I would sleep there. The man at the front desk initially said he could not refund my money, but eventually he said I would get a full refund. I was in the room for 10 minutes. I hope I do get a full refund.
Walter
2024 年 5 月入住 1 晚
2/10 糟糕
Ashley
与家人出行
2024年05月18日
不满意:清洁度、员工和服务、住宿条件和设施
The bath room was not clean, no response from front desk when reported.
Ashley
2024 年 5 月入住 3 晚
2/10 糟糕
Wayne
与配偶出行
2024年05月15日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
DO NOT STAY AT THIS PROPERTY!!!! This property was absolutely GROSS. There were short hairs in the shower, the sheets were stained, and there was one luggage cart that was circa 1901. The area around the hotel is VERY sketchy. The parking lot was covered with trash and clearly had not been cleaned/swept in, who knows how long. The clerk was unfriendly to the point of rudeness.