We did online check-in a day early to expedite the process since we knew we'd be arriving late. I chose the room in advance, but it wasn't available when we arrived. We had to wait 30 minutes for another room, which was horribly smelly. The room was also very cold because they had the air conditioning on full blast with a fragrance to mask the smell. I went downstairs to request another family room but was told none were available. Back in the room, the odor was still unbearable, so I returned to the reception. Finally, we were given two rooms. It's clear now that they knew there was an issue with the original room but tried to give it to us anyway. I had to go to the reception twice to get a reasonable solution. It's a shame we lost an hour because they didn't offer an alternative room despite knowing there was a problem.
Anja und Julien
2024 年 5 月入住 1 晚
6/10 一般
GABRIEL
与配偶出行
2024年05月15日
满意:服务设施
不满意:员工和服务
The hotel recomend you to take the bus that they have to go to the airport and the driver does not know nothing if you does not speak german
Not even what it is American Airlines he said no
“airport “ he said no
Take a taxi cost you 7 Euros more
Everybody take brekfast drinking vinager
GABRIEL
2024 年 5 月入住 1 晚
8/10 还可以
delia
2024年05月6日
满意:员工和服务
The only thing I had a problem with was a pretty strong smell like dirty socks when I came in the room, although it was clean , the smell went after opening the window for a while
delia
2024 年 5 月入住 1 晚
8/10 还可以
Ignacio
2024年05月4日
满意:清洁度、员工和服务、住宿条件和设施
Cerca del aeropuerto pero a la vez lejos, se necesita unos 25-30 min hasta T2 en shuttle que cuesta 7€
Ignacio
2024 年 5 月入住 1 晚
8/10 还可以
Massimo
2024年04月22日
满意:清洁度、员工和服务、住宿条件和设施
Good hotel, conveniently connected to the airport.
Massimo
2024 年 4 月入住 1 晚
10/10 超赞
roger,Ruthercordton
2024年04月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I stay here regularly, although I have to always remind them of this. Regardless, it is a nice and convenient hotel to the airport.
roger
2024 年 4 月入住 1 晚
6/10 一般
Megan
2024年03月30日
不满意:清洁度、员工和服务、住宿条件和设施
The rooms were dirty and loud. People tried to enter my room. Shuttle to airport isn’t free.
Megan
2024 年 3 月入住 1 晚
8/10 还可以
Prashant,Pune
商务旅客
2024年03月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Decent hotel near Munich airport. Shuttle they charge, it is not complimentary.