评分基于 543 条真实点评

4.6 / 5
85% 住客推荐
4.7 客房清洁度
4.7 服务和员工
4.5 客房舒适度
4.5 酒店条件
Expedia 亿客行 真实点评
5/5
用户:真实旅客

发布日期:2024年5月24日 发布在:Expedia
Quaint Property, very clean, easy checkin, easy parking, friendly staff, walking distance to shopping and restaurants
酒店管理层的评论
2024年5月26日,回复:酒店管理层 Dolly
Thank you for your feedback. We're glad to hear that you had enjoyed your stay with us at the Hotel Napa Valley.We hope to see you again.Regards,
4/5
用户:真实旅客

发布日期:2024年5月22日 发布在:Expedia
Virtual check-in process with a door code for both the home and my room. Nice bed, television, and decently sized bathroom. This hotel is great for people who will be out and about and just need a spot to station themselves and belongings. Breakfast though, a solid 10 out of 10!
酒店管理层的评论
2024年5月23日,回复:酒店管理层 Dolly
Thank you for your review. We're glad to hear that you had enjoyed your stay with us at the Hotel Napa Valley. We hope to see you again the next time you are in Napa.
5/5
用户:真实旅客

发布日期:2024年5月22日 发布在:Expedia
Hotel was charming, well kept and staff was extremely friendly. We will come back.
酒店管理层的评论
2024年5月26日,回复:酒店管理层 Dolly
Thank you for taking the time to review your stay with us at the Hotel Napa Valley. We're glad to hear that you had enjoyed your stay with us. We hope to see you again.Regards,
4/5
用户:真实旅客

发布日期:2024年5月20日 发布在:Expedia
Great location and good sized rooms. Breakfast was fair.
酒店管理层的评论
2024年5月23日,回复:酒店管理层 Dolly
Thank yoy for staying with us.
5/5
用户:真实旅客

发布日期:2024年5月8日 发布在:Expedia
This is a quaint retreat.
酒店管理层的评论
2024年5月26日,回复:酒店管理层 Dolly
Thank you for staying with us. We hope to see you again.
5/5
用户:真实旅客

发布日期:2024年5月6日 发布在:Expedia
Excellent cosy and well equipped with every necessity. The breakfast was beyond excellent and an unexpected bonus! Will go back anytime, any day!
酒店管理层的评论
2024年5月23日,回复:酒店管理层 Dolly
Thank you for your feedback. We're glad to hear that you had enjoyed your stay with us. We hope to see you again.
5/5
用户:真实旅客

发布日期:2024年5月5日 发布在:Expedia
Beautiful property!
酒店管理层的评论
2024年5月23日,回复:酒店管理层 Dolly
Thank you for staying with us.
2/5
用户:真实旅客

发布日期:2024年5月1日 发布在:Expedia
My room was tiny, the AC was inadequate and the room was a hotbox all night, and the bathroom tiles kept coming up and sticking to my feet. I looked for someone who worked there several times during the afternoon and evening and never found anyone.
酒店管理层的评论
2024年5月3日,回复:酒店管理层 Dolly
Thank you for your feedback. We appreciate you bringing these concerns to us. Our staff is onsite and available 24 hours via phone and in person as needed. Thank you for staying with us.
5/5
用户:真实旅客

发布日期:2024年4月19日 发布在:Expedia
Charming place. Spotless. Staff adorable-simply couldn’t do enough for us. Breakfasts. Delish.
酒店管理层的评论
2024年4月22日,回复:酒店管理层 Dolly
It's great to hear that you enjoyed your stay at the Hotel Napa Valley. Thank you for staying with us. We appreciate your business.Regards,
5/5
用户:真实旅客

发布日期:2024年4月19日 发布在:Expedia
Furniture in common sitting areas very uncomfortable, not conducive to visiting with others.
酒店管理层的评论
2024年4月22日,回复:酒店管理层 Dolly
Thank you for staying with us. We appreciate your business, we hope to see you again.Regards,