那不勒斯智慧酒店地处那不勒斯市中心,可直达火车站/地铁站。如果您的日程安排包括外出活动,贝沃尔洛港和那不勒斯港肯定值得一逛,若对购物情有独钟,可以前往乌贝托一世画廊和托莱多街。在迭戈·阿尔芒多·马拉多纳球场参加一场活动或游戏,腾出时间,参观不容错过的热门景点Via Caracciolo e Lungomare di Napoli。
The best experience in this year!
We had two chihuahuas with us,
They prepared a comfortable bed and dog bowl for my dogs, comfortable also for dogs, quiet area, easy to walk dogs during the night, safely, you can’t find somewhere better than smart hotel Napoli!
Shuping
2021 年 7 月入住 2 晚
10/10 超赞
Jose,Miami
与配偶出行
2024年06月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel
Jose
2024 年 5 月入住 1 晚
4/10 很差
Shruti
与家人出行, 团体旅客
2024年06月2日
不满意:服务设施
The property is away from the city center but near the port (convenient to take ferry). The entrance is a little far from the driveway. Facilities were clean and breakfast was a decent spread. The triple room was spacious and comfortable. We had an odd situation with the staff though.
We were 4 friends who accidentally booked 3 rooms instead of 2 (I booked two and my friend booked one duplicate) due to a miscommunication. We realized this late and I requested a cancellation - it was a few hours aster the hotel cancellation deadline but more than 24 hours before check in (they had a stricter than usual policy). Despite the fact that we had two other rooms and made repeated requests to consider our case, we were told nothing could be done. After several appeals we were merely offered a drink each on the house. Later in the evening we tried to request one last time before checking into the 3rd room (as we really didn’t need it at all) but the lady at the desk spoke to us very rudely and was almost yelling. We told her to speak to us politely. When we asked for the drinks, we were told they were being offered only if we did not write a bad review (a strange thing to say if one wants to avoid a bad review). We decided not to get any drinks as a matter of principle but asked for water at the restaurant while eating which was later counted against the free drinks. Aside from this the other staff was nice and organized transport for us. This just left a bad taste in the mouth.
Shruti
2024 年 5 月入住 1 晚
10/10 超赞
Konstantin
2024年06月1日
Konstantin
2024 年 5 月入住 1 晚
10/10 超赞
Enna
与家人出行
2024年05月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed twice at hotel for one night on our way to Capri and return. Hotel is conveniently located at cruise port and ferries.
Enna
2024 年 5 月入住 1 晚
10/10 超赞
Paul,San Antonio
与配偶出行
2024年05月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a great location if you are taking a cruise out of Naples! Our cruise ship is literally right outside of our hotel window.
Paul
2024 年 5 月入住 1 晚
8/10 还可以
Lailla
与配偶出行
2024年05月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Interesting location actually IN the port terminal. Needed to get past the guard shack to get in, but just use the top secret password “Smart Hotel” :-) We just needed an overnight stay between arriving on the train and leaving on a ferry, so it was very convenient. We laughed at the “view” from our “patio”. We arrived in time to see a small ship pull away from a nearby dock that evening and awoke to a white wall about 20’ from our room as a giant cruise ship had docked there overnight. Very entertaining.
The staff was nice, the room was a bit cramped, but fine for one night. The chairs maybe could have been replaced. Art deco theme throughout was different & tried to be fun.
Lailla
2024 年 5 月入住 1 晚
10/10 超赞
Enna
与家人出行
2024年05月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Centrally located, great service by Silverio at Front Desk
Enna
2024 年 5 月入住 1 晚
6/10 一般
Vladana
与家人出行
2024年05月16日
满意:服务设施,清洁度
不满意:住宿条件和设施,员工和服务
Clean and nice rooms. Ours war immediately next to the reception and on the ground floor so a bit loud.
Hotel is a bit too expensive for that money.
Vladana
2024 年 5 月入住 1 晚
8/10 还可以
Julia
团体旅客
2024年05月13日
满意:服务设施,员工和服务
Nice hotel, Condition could be better, perfect for a stay before leaving to an island