It was awesome. However it was hard to get room service at times due to landline issues at the Resort.
Keon
2024 年 5 月入住 1 晚
10/10 超赞
Khahdijah
2024年05月13日
满意:员工和服务,清洁度
Khahdijah
2024 年 5 月入住 3 晚
8/10 还可以
Tasha,Seabrook
与家人出行, 团体旅客
2024年05月7日
满意:清洁度
Overall it was a nice resort with some nice staff but some of the staff didn't really want to work and it showed. Also be careful because I cut my foot on a tile that had broken in the pool.
Tasha
2024 年 5 月入住 5 晚
6/10 一般
Mary Beth
与配偶出行
2024年04月19日
满意:清洁度
Pretty property, food was just OK
Mary Beth
2024 年 4 月入住 4 晚
2/10 糟糕
Jessica
与配偶出行
2024年04月6日
不满意:清洁度、员工和服务、住宿条件和设施
My husband and I are frequent visitors at the Royalton chain. We always book swim-out rooms. This vacation we stayed in room 8031. I wish this review was as good as my previous visits. We came to Jamaica to celebrate my birthday and we weren't able to do much celebrating bc my husband got food poisoning. He was violently sick. He was not able to leave the room. The last meal he ate was at an out door celebration for Bob Marley on the resort where they served food outside. The was the last meal he was able to consume. The next day he could not leave the room. He was weak and lethargic. He vomited and had diarrhea so much that he could barely stand up. He stood in bed and the room the entire day. My apologies for being so graphic but it ruined the entire trip. The following day he was the same way! I was extremely worried bc I knew that traveling home was going to be extremely difficult. Upon checking out I was asked about my experience, I expressed to Brandon/Jessica at the front desk what happened . Jessica then introduced me to Brandon who took my information and told me I should've said something sooner so that my husband's stool could be tested. When you have A loved one that's extremely sick on vacation you first concern is to make sure they are okay and make them as comfortable as possible. Brandon was not empathetic, it seemed as if he was trying to rule out blame on the resort which is odd bc we never left the resort. So disappointed
Jessica
8/10 还可以
Ram
团体旅客
2024年04月5日
满意:清洁度、服务设施、住宿条件和设施
Property had lots of activities and amenities, very impressive rooms and food options.
Most of the staff were very great but had two rude experiences; one with the pool guy and another with a dinner reservation.