Hotel facilities and services are very good, the parking fee is very expensive.
Li
2023 年 3 月入住 3 晚
10/10 超赞
Nicole
与配偶出行
2024年05月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing pool! Great staff!
Nicole
2024 年 5 月入住 1 晚
2/10 糟糕
Stan
与家人出行
2024年05月30日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were locked out of our room, because we had food and drinks at the pool area (which were supposed to be paid at the end of our stay)
We were humiliated and verbally abused by the staff and manager.
Stan
2024 年 5 月入住 4 晚
2/10 糟糕
Alfredo
2024年05月29日
不满意:清洁度、员工和服务、住宿条件和设施
Alfredo
2024 年 5 月入住 1 晚
4/10 很差
YVONNE
2024年05月28日
不满意:清洁度
YVONNE
2024 年 5 月入住 2 晚
10/10 超赞
Megan
与家人出行
2024年05月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel is located near everything Bourbon Street has to offer and the oysters from the restaurant Desire inside the hotel were AWESOME!!
Megan
2024 年 5 月入住 2 晚
6/10 一般
Heather
与配偶出行
2024年05月27日
满意:服务设施,清洁度
不满意:员工和服务
Pros: We loved the pool area, it was a nice oasis in the heat. We also loved the courtyard to hang out in, a nice reprieve from Bourbon street. The jazz bar was incredible, the entertainment was outstanding. The bellmen were very kind.
Cons: We upgraded our room and didn’t get what we paid for. When we checked in they couldn’t give us keys because their device wasnt working. She said they would put under our door but never did. When she walked us to our room the air conditioner unit cover was on floor. The next morning I went to get our keys and I told her what had happened she offered to put us back into a regular room. We chose to stay. The problem with the two story rooms is that you have 3 doors for possible entry and several times we had to change floors to enter other doors because our keys weren’t working. I told the front desk and she sent a guy up to change batteries who just walked in turned on lights while we were in bed. Then the next morning housekeeping came into our room while we were sleeping and woke us up. They also had a DJ by the pool on Sunday and it was very loud right by our room.
Heather
2024 年 5 月入住 3 晚
10/10 超赞
Brady
与配偶出行
2024年05月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoy the entire experience of the Royal Sonata. The Ambiance the staff overall of the property is really relaxing and comfortable
Brady
2024 年 5 月入住 4 晚
10/10 超赞
Michael
与配偶出行
2024年05月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
What I liked was that it was right on Bourbon St. What I didn't like was that it was right on Bourbon St.
Michael
2024 年 5 月入住 3 晚
8/10 还可以
Joseph
与家人出行
2024年05月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We’ll stay there again. Just no coffee and water as we were told