Ratings based on 999 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Hotel not open, but hotels.com still booking
Posted Jun 1, 2021 on HotelsHotels.com allowed me to book... but the hotel is closed. My credit card was charged too.
by A verified traveler
Posted May 28, 2021 on Hotels
like a communication is a very bad thing in business. in this hotel is typically one of them. there's no indication of the hotel officially being closed since last year. the hotel is still attempting to collect payments from customers and they're not open overall very disappointing the complete insult I honestly think that hotels.com should never do any business with them ever again
by A verified traveler
Posted May 23, 2021 on Expedia
I WILL NEVER USE EXPEDIA AGAIN , the HOTEL DOES NOT EXIST!!!!
by A verified traveler
Posted May 22, 2021 on Expedia
The property was permanently CLOSED. Doors were chained and sign they closed permanently on 5/23. Plz remove them from your inventory ASAP!!!
by A verified traveler
Posted May 21, 2021 on Orbitz
It was closed never got to check in
by A verified traveler
Posted May 17, 2021 on Expedia
by A verified traveler
Posted May 10, 2021 on Hotels
by A verified traveler
Hotel closed without warning
Posted Apr 12, 2021 on HotelsHotel was closed since March, yet allow me to place a reservation and show up to a chained up hotel. Nowhere on the site or location on Google does it say it is closed.
by A verified traveler
Posted Apr 5, 2021 on Hotels
Hotel is closed
by A verified traveler
Posted Mar 27, 2020 on Hotels
Room was a mess and I saw a cockroach. I called down to no answer. Would like a refund!
Comment from Hotel Management
Mar 28, 2020 by Cassa Hotel, Hotel Management
Dear Justin,
Our hotel is closed as of 3/23/20. When was your stay? Did you stay at the residencies?
