Aside from the fact that the rooms are a little small, as is to be expected in Manhattan, the Civilian hotel was otherwise absolutely perfect. The staff went above and beyond to accommodate a very early check-in, and then an unexpected late check out when my flight home got delayed. The staff (Colin, David, Nick, & Daniel stand out) and they were very friendly and made sure throughout the stay that I was happy. The rooms are very modern and clean, and the area surrounding the hotel is very walkable and safe. The location of the hotel is excellent to get around Manhattan, and of course, it’s situated close to all of the amazing restaurants in Hell’s Kitchen. All in all, I would highly recommend this hotel to anyone considering a stay in New York City. I have very high standards and they not only met, but exceeded them.