There was a large cockroach in my room near my bed. I told the front desk and they didn't offer anything for the inconvenience, just said "they'd tell housekeeping." The property was fine otherwise, nothing special.
Mike
2024 年 5 月入住 3 晚
10/10 超赞
Eric
与配偶出行
2024年05月28日
满意:清洁度、员工和服务、住宿条件和设施
Staff was very friendly and accommodating. Room was very clean and bed was super comfortable.
My only complaint was the Roof Top Bar which was not operated by the hotel. The vibe was great when it was open but it did not open until 5:00 PM and closed pretty early for NYC.
Eric
10/10 超赞
Jeff
2024年05月27日
满意:清洁度、员工和服务、住宿条件和设施
Jeff
2024 年 5 月入住 2 晚
6/10 一般
Bradley,TRUMBULL
与配偶出行
2024年05月24日
满意:清洁度
不满意:服务设施,员工和服务
Rooms are small, check-in time is late and staff are not very flexible/accommodating. Espresso not available until after 1 p.m. - why??? It is supposed to be the "hospitality" industry, but I did not experience hospitality.
Bradley
2024 年 5 月入住 1 晚
10/10 超赞
Kristen
团体旅客
2024年05月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My best friend and I shared a room with a queen size bed. It was a very small room but it worked for us. Really liked the water station and that there was a very small fridge drawer. Bathroom was nice, though they really should add towel hooks. The staff was very nice and helpful. I’m glad we were able to have them hold our luggage after check out. Of course it is NYC so there was a bit of noise, but really only one night did it bother us (think there was a rooftop party - but it didn’t go too late). Elevators could be a tad annoying, but nothing that would stop us from visiting again. We were very happy with our stay.
Kristen
2024 年 5 月入住 2 晚
10/10 超赞
Nicole
与配偶出行
2024年05月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room is big, the bed was comfy, the bar view was great of the ESB, it was perfectly located. Staff were helpful and fun. The water choices everyday were incredibly helpful honestly! It was the perfect place to come home to everyday.
Nicole
2024 年 5 月入住 4 晚
8/10 还可以
Maria
与配偶出行
2024年05月23日
满意:清洁度、员工和服务、服务设施
The room is nice and clean. But the AC is way too loud! I couldn’t sleep at night.
Maria
2024 年 5 月入住 3 晚
8/10 还可以
Christina
商务旅客
2024年05月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel with great sized room and bathroom. Super clean and comfy. Elevator was slow and the scanner to read room key didn't always work so a few people missed their floors causing some angst in the lift.