Ratings based on 983 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted Jun 2, 2024 on Expedia
Was a nice stay. Rooms slightly small but others everything was amazing.
Comment from Hotel Management
Jun 3, 2024 by General Manager , Hotel Management
Hey Brendan, Thanks for the great review! We are thrilled that you loved so much about your time here at Moxy NYC Chelsea. We value your candor regarding our rooms and hope you'll come back soon!Peace + Love + MOXY, Michael Ferrara, General Manager
by A verified traveler
Posted Jun 2, 2024 on Expedia
Great stay and close to everything.
Comment from Hotel Management
Jun 3, 2024 by General Manager, Hotel Management
Hey Sheena, Thank you for your amazing feedback! We love that you enjoyed so many things about Moxy NYC Chelsea, especially our great location! Come back anytime - we can't wait to host you again!Peace + Love + MOXY, Michael Ferrara, General Manager
by A verified traveler
Posted Jun 1, 2024 on Expedia
The staff was wonderful. The hotel is beautiful. But the Moxy (Marriott) nickels and dimes you every chance they get. $5.00 for in room bottles of water. Most hotels it’s free. A $30 charge each day for the bar and restaurant. You are charged this even if you don’t use the bar or restaurant. $80 for 24 hours for valet parking and you are charged for 24 hours even if the time is less before you leave. You are charges a “Destination fee” of $30 per day which I’m really not sure what that means. On a positive note, the food at the 2nd floor bar/lounge was superb.
Comment from Hotel Management
Jun 2, 2024 by General Manager, Hotel Management
Hey Edward, Thanks for the thoughtful review of Moxy NYC Chelsea. We enjoyed reading your comments, and we appreciate your attention to detail, especially our spirited crew and amazing food at the bar/lounge. However, we regret your disappointment with some of our fees. Thanks again for letting us know about the things you would change. We are glad you chose our modern boutique hotel as your home base for exploring the Big Apple, and we look forward to your next visit!Peace + Love + MOXY, Michael Ferrara, General Manager
by A verified traveler
Posted May 31, 2024 on Expedia
Comment from Hotel Management
Jun 1, 2024 by General Manager, Hotel Management
Hey Tracy, We are pleased to hear that you enjoyed so much about our hotel! Thanks for your stellar rating. We can’t wait for you to come back and visit us here at Moxy NYC Chelsea!Peace + Love + MOXY, Michael Ferrara, General Manager
by A verified traveler from San Francisco
Posted May 28, 2024 on Expedia
Location, ease
Comment from Hotel Management
May 29, 2024 by General Manager , Hotel Management
Hey Daniel, Thank you for your stellar feedback. We love that our excellent spot worked out perfectly for you! We love our location too, along with all the other fun things we've got going on here at Moxy NYC Chelsea. We wish you safe travels in the future, and we hope they bring you back this way soon!Peace + Love + MOXY, Michael Ferrara, General Manager
by A verified traveler
Posted May 28, 2024 on Expedia
Staff was very friendly and helpful
Comment from Hotel Management
May 29, 2024 by General Manager, Hotel Management
Hey Nicholas, Thanks for the generous feedback! We believe we have the most talented, hard-working Crew in the city and they will love to hear your comments. We hope you will come back soon to see us!Peace + Love + MOXY, Michael Ferrara, General Manager
by A verified traveler from Greenville
Posted May 28, 2024 on Expedia
Everyone was great!
Comment from Hotel Management
May 28, 2024 by General Manager, Hotel Management
Hey Zachary, Thanks for the stellar review! We are thrilled that you loved so much about your time here at Moxy NYC Chelsea, especially our incredible crew. We would love to see you again soon!Peace + Love + MOXY, Michael Ferrara, General Manager
by A verified traveler
Posted May 27, 2024 on Expedia
Great location!!!!
Comment from Hotel Management
May 28, 2024 by General Manager, Hotel Management
Hey Jamie, We love that our excellent spot worked out perfectly for you! We love our location too, along with all the other fun things we've got going on here at Moxy NYC Chelsea. The amazing food, stunning rooftop, and numerous bars are some of our favorite things about our hotel, and we would love to have you revisit to enjoy it all. We wish you safe travels in the future, and we hope they bring you back this way soon!Peace + Love + MOXY, Michael Ferrara, General Manager
by A verified traveler from stanford
Posted May 27, 2024 on Expedia
Was a bit loud on the high floors from the rooftop nightclub, music till 4 am with loud base. Ask for lower floor if a light sleeper.
Otherwise great hotel, great friendly staff, clean, loved the cafe and coffee downstairs, really fun area close to everything.
Comment from Hotel Management
May 28, 2024 by General Manager, Hotel Management
Hi Olga, Thanks for taking the time to write a review. We want every guest to get a good night’s rest; therefore, we truly regret hearing about the noise issues that disrupted your time with us. Please know in the future, we are available around the clock to help make you as comfortable as possible. Despite this mishap, we truly appreciate you mentioning how much you enjoyed our lively crew, fab location, and amazing cafe. Until we meet again soon for the flawless stay you deserve!Peace + Love + MOXY, Michael Ferrara, General Manager
by A verified traveler
Posted May 24, 2024 on Expedia
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Comment from Hotel Management
May 25, 2024 by General Manager, Hotel Management
Hey Helena, We are pleased to hear that you enjoyed so much about our hotel! Thanks for your stellar rating. We can’t wait for you to come back and visit us here at Moxy NYC Chelsea!Peace + Love + MOXY, Michael Ferrara, General Manager
