评分基于 3,239 条真实点评
3.6 客房清洁度
3.7 服务和员工
3.6 客房舒适度
3.3 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2022年8月12日 发布在：Hotels
酒店管理层的评论
2022年8月12日，回复：酒店管理层 Maurizio
Thank you for sharing your feedback, Wenjie.
We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.
用户：真实旅客
Very Awful and Terrible Experience
发布日期：2022年7月22日 发布在：HotelsThe entire hotel smelled like pee. The carpets were dated and not clean. The bath tub was dirty as well. ONE other thing that got me mad was that all the power sockets in the room are not working. This place is horrendous and disgusting, definitely not a four star hotel.
酒店管理层的评论
2022年7月22日，回复：酒店管理层 Maurizio
We appreciate the feedback, Qiming.
It's unfortunate your stay in our hotel didn't exceed your expectations. We regret you weren't entirely satisfied with our furnishings and accommodations. We care deeply about the happiness and satisfaction of our guests so we'll address all of your concerns with our team moving forward.
We do hope you give us another opportunity to share a more positive experience with you soon.
用户：真实旅客
发布日期：2022年7月14日 发布在：Expedia
用户：真实旅客
发布日期：2022年1月4日 发布在：Expedia
the room is too small and the space give me limited feel…
酒店管理层的评论
2022年1月4日，回复：酒店管理层 Maurizio
We appreciate your feedback, HaoCheng.
It's unfortunate your time with us was less than ideal. We regret that our rooms didn't meet your expectations. We do offer a variety of room sizes and would be happy to help you choose one which better suits your needs next time.
We look forward to hosting you again soon so we can share a more positive experience with you.
用户：真实旅客
发布日期：2024年2月23日 发布在：Expedia
great hotel
用户：真实旅客
发布日期：2023年12月26日 发布在：Expedia
The interior was dark and old. Very small spaces.
用户：真实旅客
发布日期：2023年5月28日 发布在：Hotels
用户：真实旅客
发布日期：2023年5月13日 发布在：Expedia
用户：真实旅客
发布日期：2023年1月25日 发布在：Expedia
酒店管理层的评论
2023年3月6日，回复：酒店管理层 Maurizio
Thank you for the wonderful rating, Carlos!It's fantastic you enjoyed your time at ROW NYC so much! We look forward to hosting you again soon for another amazing experience!
用户：真实旅客
发布日期：2023年1月18日 发布在：Expedia
酒店管理层的评论
2023年1月18日，回复：酒店管理层 Maurizio
Thanks for the perfect rating, Adriano!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at ROW NYC.
