There doesn't have a fridge in the room. Internet need pay 20 dollars per day ! Bed doesn't comfortab, not enough soft and not enough hard. That make my back hurt. We saw a cockroach when we eating breakfast in the restaurant. That is crazy !
Bin
2023 年 7 月入住 4 晚
10/10 超赞
Julia
商务旅客
2022年02月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
wonderful service, clean room!
Julia
2022 年 1 月入住 19 晚
10/10 超赞
julian
与家人出行
2024年06月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
first, i like the buffet breakfast, food well cook and the waiter are excellent. but, I was disappoint that a whole 5 star hotel in the heart of global, busy city, a big apple for that matter has no refrigerator in the room .
julian
2024 年 5 月入住 4 晚
10/10 超赞
Miguel
与家人出行
2024年06月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good service.
Miguel
2024 年 5 月入住 4 晚
10/10 超赞
Kim
与家人及幼儿出行
2024年06月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had a blast
Kim
2024 年 5 月入住 2 晚
10/10 超赞
Karina Natalia,Guadalupe
与家人出行
2024年06月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
La recepcionista no quería agregar mi número de socio Marriot BonVoy por haber hecho la reserva a través de Expedia siendo que yo soy recepcionista de un hotel de la misma cadena y sé que si se puede, hasta que se lo comenté me lo agregó
Karina Natalia
2024 年 5 月入住 7 晚
6/10 一般
Connie
与配偶出行
2024年06月2日
满意:清洁度
不满意:住宿条件和设施
The housekeepers were lovely. The checkin people were fast and attentive. Room was perfect. The elevator malfunctioned so we were stuck walking up flights of stairs with luggage. Other than that, it was a lovely stay.
Connie
2024 年 6 月入住 1 晚
4/10 很差
Tonya
与家人出行
2024年06月2日
满意:清洁度
不满意:住宿条件和设施
The first room they gaved me had a heavy smoke stench .The next room had what appeared to be mold in the bathroom ceiling. The room was outdated. Like a motel 6 i was disappointed with the pregnant receptionist she was very rude to me when i complained about the room. My ceiling started leaking at 12am. They offered me another room but i was checking out @ 5am. I will never stay there again. All i asked was for them to take off the service fees which was $130 but they would only take $60 off. Sheraton time square please do better.