Although the hotel is extremely well located and the room sizes are great, it needs love & a good update. Rooms have objects that are "semi-broken" (like a lamp) and water damage (in the ceiling). After the entrance there is a "lounging" area with tables, were bubbles are present from the wall paper.
But the worse part is the fact that staff does not care about you. I cannot count the number fo times I had to open the front door and the door to the street (two heavy doors) in the 6 days I was there. The receptionists are always talking to each other and ignore guests passing by.
This is such an iconic hotel, how can manage let this happen?
真实旅客
2020 年 3 月入住 5 晚
10/10 超赞
真实旅客
与家人出行
2020年03月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Just wonderful. Beautiful hotel. Staff lovely. Location is ideal if you want to be uptown.
真实旅客
2020 年 2 月入住 5 晚
8/10 还可以
真实旅客
与配偶出行
2020年03月4日
满意:清洁度、员工和服务、服务设施
Un accueil toujours agréable, avec un personnel attentionné. L'accès à un café au rdc, chaque matin
Je regrette les prix dissuasifs du bar de chambre ainsi que lors du départ, nous devions descendre nos bagages.
Un guide détaillé précisant l'étage pour la salle fitness, le rooftop(en période estivale)seraient appréciable.
Nous espérons revenir et profiter de la terrasse(en période estivale)qui nous avait laissé un bon souvenir.