Hotel is in a good position, easy access to major roads, yet set in lovely countryside. Rooms were spacious and clean, comfortable beds. However, the cost of our room did not match quality of service provided and our stay was mared by patronising, brusque and dismissive communication by some members of the team.
Sue
2024 年 4 月入住 1 晚
8/10 还可以
John
与配偶出行
2024年03月18日
满意:清洁度、服务设施、住宿条件和设施
EXCELLENT BAR AND SERVICE WAS GOOD. bREAKFAST VERY NICE
John
2024 年 3 月入住 2 晚
6/10 一般
真实旅客
商务旅客
2024年02月22日
满意:客房舒适度,清洁度
Business stay
Comfortable bed. Great shower. Awful internet connection.
真实旅客
2024 年 2 月入住 2 晚
10/10 超赞
Gillian
2024年02月5日
满意:清洁度、员工和服务、住宿条件和设施
We were made to feel extremely welcome.
Gillian
2024 年 2 月入住 3 晚
6/10 一般
Barbara
商务旅客
2024年01月28日
满意:清洁度、员工和服务、客房舒适度
Terrible food
Room and staff were good but the restaurant has changed the menu to what looks like a pub menu. What they have, isn't cooked particularly well either.
Scampi on the first night was overcooked and rock hard on the coating. Second night, the sausages were swimming in a disgusting concentrated sauce that was supposed to be onion gravy. Far too much of it.
There was also a group of about 10 men on a table that were so loud, no one else in the restaurant could hold a conversation. Staff only asked them to be quiet, when people complained. Not the sort of dining experience I would expect from a supposedly 4 star hotel.
The breakfast was also poor. Very tired looking selection with poor choices. Het with the times and cook to order and get rid of the chaffing dishes!!
Glad I hadn't brought any business associates here to eat on my recommendation, I would have been embarrassed!!!
Barbara
2024 年 1 月入住 2 晚
10/10 超赞
Keith
2024年01月23日
Keith
2024 年 1 月入住 1 晚
10/10 超赞
Sharon
与配偶出行
2023年12月22日
满意:服务设施
A wonderful hotel with a superb spa and beauty salon . The bar and restaurant are are both very spacious and the food is good ! The breakfast is excellent !