Front desk staff was very tentative (Kahlid) she was very helpful during our stay
Curtis L
2023 年 9 月入住 4 晚
8/10 还可以
Simone
与家人出行
2023年08月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a 2 part review
1st is how i felt about the property:
If you love loud noise then the pool view is for you. I prefer quiet so i requested a change. I was given the mountain and gaden view on a higher level. That was perfect as the music in the lobby plays for hours and can be heard loudly inroom on lower levels. There are quite a few restaurants which were ok at best. The beach area is very small and lots of small stones in the beach. The pools are beautiful and the landscaping deserves a few awards.
2nd half is for the staff
I had some trying times getting acclamated on my first night and the staff went above and beyond to assist with getting us adjusted. My most notable experience was the upper managements professionalism including Lenox ( mgt/dr guess services) and Rasheed ( mgt food n beverages) who both went above and beyond to make sure that our requirements were met on every level. They have a fun nightlife and overall the staff who i encountered were lovely.