评分基于 5,390 条真实点评

4.1 / 5
4.1 客房清洁度
4.1 服务和员工
4.3 客房舒适度
4.1 酒店条件
Expedia 亿客行 真实点评
4/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2022年12月24日 发布在:Expedia
5/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2022年12月22日 发布在:Expedia
5/5
用户:真实旅客

发布日期:2022年12月4日 发布在:Expedia
Everything is good
酒店管理层的评论
2022年12月5日,回复:酒店管理层 -Gabrielle
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!
3/5
用户:真实旅客

发布日期:2022年11月25日 发布在:Expedia
The apartment room is big and nice, but there are some bugs, the hotel restaurant is only one and very ordinary, there are people on the balcony at night, it is very noisy, the noise is very loud, and the neighborhood is very remote. The water park is very good .
酒店管理层的评论
2022年12月3日,回复:酒店管理层 -Gabrielle
Thank you so much for sharing your feedback! Your comments have been passed onto our leadership team for review moving forward.Aside from these items, we are happy to hear that you enjoyed your stay at The Grove Resort & Water Park Orlando. We look forward to welcoming you and your family back sometime soon. Until then, we wish you good health and happiness!
3/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2022年4月10日 发布在:Expedia
5/5
用户:真实旅客

发布日期:2022年1月13日 发布在:Expedia
all good!!!
酒店管理层的评论
2022年1月13日,回复:酒店管理层 Jordan
Thank you for choosing to stay with us for your recent visit to Orlando. We appreciate your feedback and hope to welcome you back soon. Take care and safe travels!
4/5
用户:真实旅客

发布日期:2021年12月19日 发布在:Expedia
Nice room.good place
酒店管理层的评论
2021年12月20日,回复:酒店管理层 Jordan
Thank you for choosing to stay with us for your recent visit to Orlando. We appreciate your feedback and hope to welcome you back soon. Take care and happy holidays!
2/5
用户:真实旅客

发布日期:2024年6月6日 发布在:Expedia
When purchasing a stay at the grove resort I was not aware I had to pay 80$ at check in on top of The 400$ for the one night stay. My daughter left her iPhone in the room and it was never turned in & they said they didn’t find it . We were also expecting to get free breakfast because that’s what it said when we purchased the room & everything cost money. . Would be great if you just planned on staying at the hotel for the water park but not good if you plan on going out to universal or seaworld .
4/5
用户:真实旅客

发布日期:2024年6月6日 发布在:Expedia
I bought from expedia.com thinking what i paid was it but when i went there they asked for more money at that point i came all way from airport area to this place driving 2 hour then i get to know i have to pay additional which wasn't mentioned there will be charge and safety deposit we had to pay . That was not a good experience. Plz mentioned that there will be extra fee so that people can bring money accordingly. Thank you over all the resort was nice clean and everything went good
3/5
用户:真实旅客

发布日期:2024年6月6日 发布在:Expedia
Staff in kids area were great. Bedding was not not clean.