Ratings based on 1,904 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted Jun 6, 2024 on Expedia
The hotel was clean, had dining options, a large nice pool and pool area. The rooms we were given was spacious, clean, had a safe, sink, microwave. The staff were friendly and helpful. The complimentary shuttle to city walk came regularly and was air conditioned and clean. Only complaint was the parking. We needed to park for 15 minutes to load our luggage and check-out and we were told there would be a flat fee of $20. Ridiculous.
Comment from Hotel Management
Jun 7, 2024 by ESS Guest Services , Hotel Management
Thank you for your review!
by A verified traveler
Posted Jun 5, 2024 on Expedia
Great place
Comment from Hotel Management
Jun 6, 2024 by ESS Guest Services , Hotel Management
Thank you for your FIVE out of FIVE review!
by A verified traveler
Posted Jun 4, 2024 on Expedia
Comment from Hotel Management
Jun 6, 2024 by ESS Guest Services , Hotel Management
Thank you for your FIVE out of FIVE review!
by A verified traveler
Posted Jun 4, 2024 on Expedia
Comment from Hotel Management
Jun 5, 2024 by ESS Guest Services , Hotel Management
Thank you for your FIVE out of FIVE review!
by A verified traveler
Posted Jun 3, 2024 on Expedia
Great stay, modern rooms, great service, great location, early entrance and shuttle always great. Getting out at night is a bit inconvenient because of the gate, some towels are not super clean and some small stains on bedsheets (looks and smelt washed just maybe not bleached enough)
Comment from Hotel Management
Jun 4, 2024 by ESS Guest Services , Hotel Management
Thank you for your FIVE out of FIVE review!
by A verified traveler
Posted Jun 2, 2024 on Expedia
Comment from Hotel Management
Jun 4, 2024 by ESS Guest Services , Hotel Management
Thank you for your FIVE out of FIVE review!
by A verified traveler
Posted May 31, 2024 on Expedia
Comment from Hotel Management
Jun 3, 2024 by ESS Guest Services , Hotel Management
Thank you for your FIVE out of FIVE review!
by A verified traveler
Posted May 28, 2024 on Expedia
The Gym equipment needs some love.
Comment from Hotel Management
May 28, 2024 by ESS Guest Services , Hotel Management
Thank you for your FIVE out of FIVE review!
by A verified traveler
Posted May 27, 2024 on Expedia
Great time
Comment from Hotel Management
May 27, 2024 by ESS Guest Services , Hotel Management
Thank you for your FIVE out of FIVE review!
by A verified traveler
Posted May 26, 2024 on Expedia
Nothing
Comment from Hotel Management
May 27, 2024 by ESS Guest Services , Hotel Management
Thank you for your review!
