2/10 糟糕
Yamalis
与家人出行
2024年05月28日
不满意:清洁度、员工和服务、住宿条件和设施
I did not enjoy my stay, first I paid for a non-smoking room and received a room with cigarette smell. Second, “breakfast included” no breakfast was available the first day, the second day only hot chocolate and coffee was served. Third, i requested extra sheets to use the sofa bed and more towels and they ignored me and did not provide them. Fourth, i requested again towels and they were hesitant to give the to me. Fifth, not clean and very dusty room.
The only pro is the location which is 12 min to Universal Studios.
Yamalis
2024 年 5 月入住 3 晚