评分基于 961 条真实点评

4.2 / 5
93% 住客推荐
4.1 客房清洁度
4.2 服务和员工
4.0 客房舒适度
4.0 酒店条件
Expedia 亿客行 真实点评
4/5
用户:真实旅客

发布日期:2024年5月19日 发布在:Expedia
地點十分方便,附近就有很多商店和食肆.
酒店管理层的评论
2024年5月29日,回复:酒店管理层 Holiday Inn Osaka Namba Reception
We would like to express our sincere gratitude for choosing to stay at our hotel during your recent visit to Osaka.We are thrilled to hear your positive feedback regarding the hotel's location. Your kind words are truly appreciated and serve as great motivation for our team.Please be assured that we are committed to continuously improving our services to ensure a more enjoyable experience for our guests. Your satisfaction is our priority, and we are dedicated to going above and beyond your expectations.The next time your travels bring you to Osaka, we would be honored to have you as our guest once again.
4/5
用户:真实旅客

发布日期:2024年2月21日 发布在:Expedia
酒店管理层的评论
2024年2月25日,回复:酒店管理层 Holiday Inn Osaka Namba Reception
Thank you for choosing to stay at our hotel. We are thrilled to receive such high praise from you in all aspects of your experience. Your positive feedback is truly gratifying and serves as motivation for us to continue striving for excellence.Our commitment is to provide every guest with a satisfying experience, and your endorsement encourages us to work even harder towards that goal. We are eagerly looking forward to the opportunity to welcome you back for another visit.Once again, thank you for your kind words.
3/5
用户:真实旅客

发布日期:2024年2月20日 发布在:Expedia
toilet a bit smelly
酒店管理层的评论
2024年2月25日,回复:酒店管理层 Holiday Inn Osaka Namba Reception
Thank you for staying at our hotel. We apologize for the inconvenience caused by the strange odor in the restroom. We will make sure to reinforce the final inspection after cleaning the guestrooms again. Thank you very much for your valuable feedback.
2/5
用户:真实旅客

下次不會選,泊車不方便。

发布日期:2024年2月12日 发布在:Hotels
好近心齋橋的酒店。
酒店管理层的评论
2024年2月19日,回复:酒店管理层 Holiday Inn Osaka Namba
Thankyou so much for giving us good rate and comments ,we hope we will provide more good service in future .
4/5
用户:真实旅客

发布日期:2024年2月2日 发布在:Hotels
酒店管理层的评论
2024年2月3日,回复:酒店管理层 Holiday Inn Osaka Namba Reception
Thank you very much for choosing to stay at our hotel. We are delighted to receive your high praise. We look forward to the day we can welcome you again. Thank you once again for choosing us.
3/5
用户:真实旅客

发布日期:2024年1月24日 发布在:Hotels
餐廳服務生拉低整體分數,早餐內容已經不怎麼樣了,服務生更差。
酒店管理层的评论
2024年1月28日,回复:酒店管理层 Holiday Inn Osaka Namba Reception
We sincerely appreciate your choice to stay at our hotel during your recent visit. Your feedback is highly valued, and we would like to extend our deepest apologies for any inconvenience or discomfort you experienced with the service from our restaurant staff and breakfast offerings.Your insightful comments have been promptly shared with our restaurant team, and we are committed to making swift improvements to address the issues you raised. Please be assured that we take your feedback seriously and will take the necessary steps to enhance the overall guest experience.We are grateful for your understanding and the opportunity to learn from your experience. Thank you for sharing your valuable insights, and we hope to have the privilege of welcoming you back for a much-improved stay in the future.Once again, thank you for choosing our hotel.
4/5
用户:真实旅客

发布日期:2024年1月18日 发布在:Expedia
酒店管理层的评论
2024年1月20日,回复:酒店管理层 Holiday Inn Osaka Namba Reception
Thank you very much for choosing to stay at our hotel. We are delighted to receive your high praise. We look forward to the day we can welcome you again. Thank you once again for choosing us.
3/5
用户:真实旅客

发布日期:2024年1月13日 发布在:Expedia
酒店管理层的评论
2024年1月14日,回复:酒店管理层 Holiday Inn Osaka Namba Reception
Thank you very much for choosing to stay at our hotel. However, we sincerely apologize for not meeting your expectations. We appreciate your feedback and will take it seriously to strive for improvement in our services. Thank you for sharing your valuable opinions with us.
4/5
用户:真实旅客

发布日期:2023年12月31日 发布在:Hotels
Nice hotel with good service. Wifi disconnected occassionally though
酒店管理层的评论
2024年1月6日,回复:酒店管理层 Holiday Inn Osaka Namba
Thank you for choosing our hotel for your recent stay. We are delighted to hear your positive comments about our hotel.However, we sincerely apologize for any inconvenience you experienced with the WiFi. Please be assured that we are currently conducting maintenance to ensure a faster and more reliable connection for our guests.We appreciate your understanding, and we hope that this experience will not deter you from choosing our hotel during your future visits to Osaka. We look forward to welcoming you back.
4/5
用户:真实旅客

发布日期:2023年12月25日 发布在:Hotels
酒店管理层的评论
2024年1月6日,回复:酒店管理层 Holiday Inn Osaka Namba
Thank you very much for choosing to stay at our hotel. We are delighted to receive your high praise. We look forward to the day we can welcome you again. Thank you once again for choosing us.