Ratings based on 995 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 26, 2024 on Expedia
Near shopping mall very good
by A verified traveler
Posted Apr 26, 2024 on Expedia
Great service. Bigger then other japan hotels we stayed in. Great location. Close to everything
by A verified traveler
Posted Apr 8, 2024 on Expedia
by A verified traveler from Vancouver
Posted Apr 6, 2024 on Expedia
Absolutely filthy there was black mold, aged dust in the corners of the room, A/C was broken, the door to the mini fridge was falling apart, the bathtub was cracking, the shower curtain were gross and stained yellow, there was dried up blood on the bed sheets. I instantly checked out after see that
by A verified traveler
Posted Dec 17, 2023 on Hotels
by A verified traveler
Posted Dec 10, 2023 on Hotels
by A verified traveler
Posted Nov 19, 2023 on Expedia
3 star hotel is a 3 star hotel that I expected, every things is ok, easy access to underground shopping street n the excited DOTONBORI area within 20 walking distant
by A verified traveler
Posted Nov 17, 2023 on Hotels
by A verified traveler
Worst hotel on our trip
Posted Nov 13, 2023 on HotelsThe bed was hard as a rock and the flatest thing we have ever slept on. I had to get an extra blanket and fold it under myself to give some sort of cushioning. Even my husband, who can deal with a firm mattress had a hard time. There was hair on the bed and in the bathroom. The front desk person was rude at check in as well, would not recommend.
by A verified traveler
Posted Nov 12, 2023 on Hotels
Comment from Hotel Management
Nov 19, 2023 by ネストホテル大阪心斎橋, Hotel Management
この度は,当ホテルをご利用いただき誠に有り難うございました。お客様のまたのお越しをスタッフ一同心よりお待ちしております。
