Ratings based on 91 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 26, 2024 on Expedia
The individual that checked me in was unpleasant and didn’t really do a great job of informing me on the property to make my stay a comfortable one. The staff at Oh La La was wonderful every morning during breakfast and very attentive. The supporting staff was also very kind and helpful
by A verified traveler
Posted May 24, 2024 on Expedia
Great hotel
by A verified traveler from Hampton
Posted May 22, 2024 on Expedia
There was a great vibe, busy and great music.
by A verified traveler
Posted May 14, 2024 on Expedia
Was a nice stay
by A verified traveler
Posted Apr 30, 2024 on Expedia
by A verified traveler
Posted Apr 26, 2024 on Expedia
hotel facility is excellent. staff communication is not perfect in English
by A verified traveler
Posted Mar 30, 2024 on Expedia
It’s expensive - I’ll just come right out and say it. But nice things cost money, and the W Osaka is definitely a nice thing. Chief among my needs when I travel, particularly with family, is a QUIET room. Comfortable beds are icing on the cake. We were on the 24th floor and had an incredible view. It was absolutely silent at night and if I had died in one of the beds I would have been okay with that. I made daily use of the pool and hot tub on the 4th floor (I swam every morning and then relaxed in the glorious hot tub). One suggestion - 0630 is - little late for a pool to open. I would have been there at 0530 if it were open. But 0600 is when it should open. It’s a little silly that they don’t throw in breakfast given what I paid, but even if they had I wouldn’t have eaten there - after all we were in OSAKA. Employees and staff were top notch - they let me check out a little late on my last day to accommodate my 6pm flight back to LA. I should also comment on the location. It is FANTASTIC. I’d initially booked a different, much cheaper hotel until upon further investigation I realized that this other hotel, while quite nice, was on the outskirts of the city. Certainly one thing you’re paying for at the W is its location in the heart of Osaka action. All in all, I will definitely return.
by A verified traveler
When in Osaka..
Posted Feb 25, 2024 on HotelsI always had a pleasant stay at any W hotel. W Osaka continues that experience. From entering the spectacular decor to every encounter from the team members. A++++
The room is what you would expect. Clean, plenty of ammenties, and worth the price considering where youre staying at. I will definitely visit W Osaka again the next time I'm in Osaka.
Thank you for your hospitality and service!
by A verified traveler
Posted Jan 18, 2024 on Hotels
by A verified traveler
Posted Dec 18, 2023 on Hotels
