评分基于 961 条真实点评
4.4 客房清洁度
4.2 服务和员工
4.2 客房舒适度
4.1 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2023年1月31日 发布在：Hotels
用户：真实旅客
发布日期：2023年1月9日 发布在：Hotels
用户：真实旅客
发布日期：2022年12月4日 发布在：Hotels
用户：真实旅客
发布日期：2019年4月26日 发布在：Hotels
酒店管理层的评论
2019年4月26日，回复：酒店管理层 Hawkwell House Hotel
Thank you for adding your review score, kind regards
用户：真实旅客
发布日期：2018年10月15日 发布在：Hotels
酒店管理层的评论
2018年10月17日，回复：酒店管理层 GM
Dear Cynthia
Thank you for your rating of 4 out of 5 further to your recent visit to Hawkwell
Kind Regards
Richard
用户：真实旅客
发布日期：2017年8月13日 发布在：Hotels
very nice room, wonderful meals (breakfast and dinner). excellence view from room and peaceful surronding.
but the safe in room was broken. and not very good shower head, although it was working.
酒店管理层的评论
2017年9月8日
Dear Valued Guest,
Thank you very much for your constructive feedback. We are happy to hear that your had a satisfying stay at Hawkwell! We apologize for inconveniences with the safe and the shower head and will address these issues immediately with our maintenance team. We hope to welcome you back soon!
Kind regards, Falko Lukesch, Operations Manager
用户：Hing Hung William
Warm, friendly.
发布日期：2017年2月14日 发布在：HotelsEnjoy the atmosphere of the hotel.
Will stay again when I come back.
酒店管理层的评论
2017年2月16日，回复：酒店管理层 General Manager
Dear William,
Thank you very much for your great feedback!
We are proud that we could meet all your needs and expectations!
We look forward to welcoming you back soon!
Kind regards,
Falko Lukesch
用户：YUI CHIU
发布日期：2017年2月6日 发布在：Hotels
酒店管理层的评论
2017年2月16日，回复：酒店管理层 General Manager
Dear Yui Chiu,
Thank you very much for your great rating! We are glad that you have enjoyed your stay at Hawkwell and hope to welcoming you back soon!
Kind regards,
Falko Lukesch
HM
用户：真实旅客 来自：London
Horrible Service
发布日期：2016年7月29日 发布在：ExpediaUpon arrival, we were looking for a parking space and the horrible experience started at the same time. There were 2 car parks. One was right in front of the hotel and the other one was a uphill car park. Actually there were some spaces but all of them were literally occupied 2 spaces by 1 vehicle, and some of them even not parking at a parking space. Therefore, we had to go to the uphill car park. There was a very tiny road for vehicles to go up to the uphill car park but one of the car was not parking in a parking space so the road was even smaller than it should have been. Since that moment. I realised that people could park anywhere they wanted to. However, as one of our car was a SUV so it was difficult for us to pass through the little gap between the car and the tree on the tiny road. Of course, then we complained this to the reception staff while we check-in and their reply was it was impossible that we couldn't get through as they just saw a car bigger than mine squeezed through the gap. They just did not care accident would happen and they asked their customers to try their best to risk their properties. More importantly, their attitude was so poor. I also told them some of the cars were not literally parked in a space and they said they tried to contact the drivers and none of them were in the hotel. Real? None of them? JUST DONT LIVE IN THIS HOTEL AND THE RATING IS FAKE.
用户：真实旅客
Great Stay!
发布日期：2015年6月22日 发布在：HotelsFriendly and helpful staff! The room was clean and roomy, but the lights were kind of too dim...
