评分基于 1,004 条真实点评
4.4 客房清洁度
4.3 服务和员工
4.5 客房舒适度
4.3 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客 来自：Cumming
发布日期：2023年12月30日 发布在：Expedia
酒店管理层的评论
2024年1月1日，回复：酒店管理层 Hospitality Coordinator
Dear Xia, Thank you for choosing JW Marriott Desert Springs Resort & Spa and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Happy Holidays and Happy New Year!Alexis Hull Hospitality Coordinator
用户：真实旅客
发布日期：2022年9月28日 发布在：Expedia
酒店管理层的评论
2023年1月2日，回复：酒店管理层 Guest Experience Manager
Dear Lianfeng, All of us at JW Marriott Desert Springs Resort & Spa appreciate your excellent rating. We are glad you had an enriching experience and would love to see you again soon.Callie Strouse Guest Experience Manager
用户：真实旅客
发布日期：2019年12月25日 发布在：Expedia
酒店管理层的评论
2019年12月31日，回复：酒店管理层 JW
Dear Guest,
Thank you for such a prefect review. We truly appreciate all feedback that is provided to us! We look forward to welcoming you again whether for business or pleasure.
用户：真实旅客
发布日期：2019年12月1日 发布在：Hotels
用户：真实旅客 来自：Olive Branch
发布日期：2024年6月7日 发布在：Expedia
Beautiful property EXCELLENT service. Great pools everything so clean. Room well designed beds very comfortable Loved the Swans and the flamingos. Just a first class 5 star resort
酒店管理层的评论
2024年6月8日，回复：酒店管理层 Assistant Front Desk Manager
Dear Ms. Read, Thank you for being our guest and for writing such a generous review. We are delighted that our elevated service and surroundings exceeded your expectations and that you especially loved our excellent accommodations and stunning pools. We hope that your exceptional experience will bring you back to enjoy more meaningful moments with us at JW Marriott Desert Springs Resort & Spa.Alexis Hull Assistant Front Desk Manager
用户：真实旅客
发布日期：2024年6月4日 发布在：Expedia
The area around the pool was very dirty.
酒店管理层的评论
2024年6月6日，回复：酒店管理层 Assistant Front Desk Manager
Dear Troy, Thank you for your honest evaluation. Please accept our sincere apology for the cleanliness issues you experienced around the pool area. Elevated and polished surroundings are a top priority for us; therefore, we are disappointed to know this was not your experience. We have taken proper action to make sure we are more diligent in our delivery moving forward, and we are grateful for your patience. We appreciate knowing you enjoyed your overall time with us, and we look forward to another opportunity to prove our commitment to crafting the seamless stay you deserve.Alexis Hull Assistant Front Desk Manager
用户：真实旅客
发布日期：2024年6月4日 发布在：Expedia
酒店管理层的评论
2024年6月6日，回复：酒店管理层 Assistant Front Desk Manager
Dear Adi, Thank you for the splendid rating. It was a true pleasure to have the opportunity to make your stay memorable, and we hope you left with replenished spirits. We look forward to welcoming you back to the JW Marriott Desert Springs Resort & Spa for another spectacular escape.Alexis Hull Assistant Front Desk Manager
用户：真实旅客
发布日期：2024年6月3日 发布在：Expedia
酒店管理层的评论
2024年6月4日，回复：酒店管理层 Assistant Front Desk Manager
Dear Jordan, Thank you for your exceptional rating. Your recognition is a testament to our commitment to nurturing environments and elevated moments. At JW Marriott Desert Springs Resort & Spa, your well-being is our highest mission, and we are delighted to have been a part of your journey. We warmly invite you back to continue enjoying all that Palms Desert, CA, has to offer.Alexis Hull Assistant Front Desk Manager
用户：真实旅客 来自：Monrovia
发布日期：2024年6月2日 发布在：Expedia
酒店管理层的评论
2024年6月3日，回复：酒店管理层 Assistant Front Desk Manager
Dear Chi-Lin, Thank you for sharing the nice rating about your experience at JW Marriott Desert Springs Resort & Spa. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Alexis Hull Assistant Front Desk Manager
用户：真实旅客 来自：Echo
发布日期：2024年6月1日 发布在：Expedia
beautiful, fun, good food
酒店管理层的评论
2024年6月2日，回复：酒店管理层 Assistant Front Desk Manager
Dear Bobby, It’s wonderful to hear you enjoyed everything about JW Marriott Desert Springs Resort & Spa, especially our beautiful property and amenities. Our goal is to provide a space where you can feel revitalized and fulfilled. We're excited to welcome you back in the future and wish you all the best with your travels.Alexis Hull Assistant Front Desk Manager
