6/10 一般
Jenean
团体旅客
2024年05月25日
满意：住宿条件和设施，清洁度
不满意：服务设施
The hotel itself is nice, clean and modern. However there are literally no amenities provided in the rooms and you have to leave deposits with reception in order to obtain any of them. I stayed for four nights with a friend and we were shocked to find that we needed to leave a £20 deposit just to have a kettle in the room, as there were no coffee making facilities in the room. We also inquired about an iron and ironing board which is pretty standard in all four star hotels and they said we needed to leave a £10 deposit but that none were actually available at the time. There were also deposits required for beach towels. My friend and i both work in a four star hotel in england and we were shocked that none of the amenities that are considered standard at the four star level were provided by the hotel. That being said, the staff were very helpful when we wanted to arrange a rental car and taxis. And the breakfast buffet was much better than i expected. There were also some really affordable and relatively healthy options for lunch from the pool bar which was a nice surprise. If the hotel were able to provide all the expected amenities in the room, i probably would’ve rated the stay a five. Our only other issue was the air conditioning/heating unit locks overnight at whatever level you had it at in the evening and is unable to change, so you have to make sure you set it at a good temp in the evening, or else it can get quite warm overnight.
Jenean
2024 年 5 月入住 4 晚