There is only 1 excellent staff called Sasu, I would have changed to Sant Francesc hotel middle of my trip if it was not for him. All other staffs have no clue for anything in Mallorca. Wasted 30 mins driving around with hotel staff searching for their hotel parking. Very very slow service. Didn't change bedsheet until we requested for it. Didn't refill our bathroom amenities / mini bar. Only 1 staff at reception, waited for 20 mins for her to assist with a local enquiry and at the end I had to leave and catch my flight and she still had no time for it. Poor value for money.
Roy
10/10 超赞
Chay
与家人出行
2024年05月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is gorgeous and centrally located. The staff couldn't do more for their guests and the breakfast was also good.
Chay
2024 年 5 月入住 4 晚
8/10 还可以
Arlene,Edinburgh
团体旅客
2024年05月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice property at good price point.
Arlene
2024 年 5 月入住 3 晚
10/10 超赞
Janet
团体旅客
2024年05月24日
满意:清洁度、员工和服务、住宿条件和设施
Really liked this place. It’s very central but quiet and refined. The staff were excellent and the breakfast was delicious. Couldn’t fault it.
Janet
2024 年 5 月入住 3 晚
10/10 超赞
Manuela
2024年05月9日
满意:清洁度、员工和服务、住宿条件和设施
Manuela
2024 年 5 月入住 4 晚
10/10 超赞
Susan
团体旅客
2024年05月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
helpful friendly staff
Susan
2024 年 4 月入住 3 晚
10/10 超赞
jeremy mcmillan
与配偶出行
2024年04月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I made the right the choice choosing this hotel! Staff friendly and helpful. Rooms great- clean, spacious, big comfy bed, spot on.
Food excellent.
2min walk to shops, restaurants etc. 10min stroll to cathedral.
Thanks for a great stay!
jeremy mcmillan
2024 年 4 月入住 4 晚
10/10 超赞
Michelle
2024年04月21日
满意:清洁度、员工和服务、住宿条件和设施
Loved this property it had everything you could wish for, for a lovely long weekend. ❤️