Lovely hotel and excellent facilities. All staff were pleasant and professional. May on Reception was excellent
David
2024 年 5 月入住 4 晚
10/10 超赞
Anthony
与配偶出行
2024年05月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All good!
Anthony
2024 年 4 月入住 3 晚
10/10 超赞
Jennifer
与配偶出行
2024年03月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ein sehr schönes, gepflegtes Hotel mitten in der Altstadt von Palma. In einer Seitenstraße ruhig gelegen mit leckerem Frühstück und sehr nettem Personal.
Jennifer
2024 年 3 月入住 5 晚
10/10 超赞
Ivan
与配偶出行
2024年03月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Icon Roseto is in the heart of the old city and close to sites, shops, restaurants and public transport. The Hop on Hop off was no maore than two minutes away from our hotel. Being on a side street, the hotel is very tranquil. The room was smaller than expected but the bathroom was large and pristine. The layout can seem confusing at first. The staff was outstanding. Nabil went above and beyond in assisting us.
Ivan
2024 年 3 月入住 3 晚
2/10 糟糕
Bryan
2024年02月26日
满意:员工和服务
不满意:住宿条件和设施
This hotel is in full construction mode. Scaffolding all over the court yard and jack hammers and loud bangs of sledgehammers. There was no indication of this going on and the price did not reflect this inconvenience at all. When we asked about why were not informed about this we were told that they also were unaware of this happening. Which is obviously not true. The scaffolding alone would be a big job. The pool was a pile of broken concrete. The water was shut off twice and once was in the morning in the middle of trying to shower. We had to complain extensively to only be compensated by one night. Then we had to pack up and move to they’re other hotel which was a much smaller room since I originally paid for a premium room with a balcony etc and we didn’t get that in the next hotel. Also lost water in the new hotel as well. I would never recommend this hotel or the hotel tres which is the second one.
Bryan
10/10 超赞
Martin
2024年02月18日
Martin
2024 年 2 月入住 3 晚
8/10 还可以
Carsten
商务旅客
2024年02月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Carsten
2024 年 2 月入住 2 晚
10/10 超赞
Daniel
与配偶出行
2024年02月9日
满意:服务设施
A lovely hotel with outstanding staff who were extremely friendly, extremely helpful and very pleasant to deal with. I can’t recall all the names but much of our dealings were with May. Nice hotel, nice breakfast and very close to shopping and restaurants. Do yourself a favour and stay at this lovely hotel. Gracias
Daniel
2024 年 2 月入住 2 晚
10/10 超赞
Katy
与家人出行
2024年02月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A most fabulous hotel
A fantastic hotel in the heart of the city, with beautiful rooms, a fabulous and delicious breakfast and the staff are so friendly. Great facilities - fridge, normal amenities, slippers provided and a nice touch of giving us a little platter after we had checked in. The roof top terrace is also brilliant. This is the second time we have stayed here and we will continue to visit and recommend it to others!