I booked this hotel on 13-17/Apr 2020
However, I can not check in on that day because of COVID-19.
I asked them that can we cancel the booking with all refund,
they rejected. After that, I asked again and give another suggestion, which is changing the date. But they did not answer anything.
Totally three times!!
Franco
2020 年 4 月入住 1 晚
8/10 还可以
真实旅客
2019年07月20日
满意:员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 7 月入住 1 晚
8/10 还可以
真实旅客
2019年07月8日
满意:清洁度、员工和服务、客房舒适度
not very clean and air con runs like train, best is the hotel location