Ratings based on 989 Verified Reviews

3.4 out of 5
74% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia 亿客行 Verified Reviews
4 out of 5
by A verified traveler

Convenient.

Posted Jan 2, 2024 on Hotels
Good location near metro for access to Paris. Underground parking (€20/night). Very hot in room (4 people, 10th floor). Sofa bed ok. Super little restaurant ‘Melting Pot’ nearby.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 24, 2023 on Hotels
1 out of 5
by A verified traveler

Posted Oct 1, 2023 on Expedia
This property is possibly the worst property in Paris. It’s got the worst smell, awful service and the rooms have bed bugs. Please by all means avoid this hotel at all costs. This hotel is the worst,
4 out of 5
by A verified traveler from London

Posted Sep 30, 2023 on Expedia
Very nice, clean and well kept hotel in France. Would definitely stay again if I come back.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 18, 2023 on Expedia
5 out of 5
by A verified traveler

Posted Sep 14, 2023 on Expedia
Really realli liked the property!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 14, 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 25, 2023 on Hotels
2 out of 5
by A verified traveler from Plymouth

Posted Aug 14, 2023 on Expedia
The staff were okay. We booked a room with double bed and sofa bed. We checked-in and when we unfold sofa bed, it does not have matters, instead of getting a new matters, they were asking us to move a room, that's around 1AM. We were tired after travel and had to fight to get a new room. Staff were able to scramble and gave us a new room, but new room does not have soap and fixtures are broken in bath room. The only positive thing with hotel is staff; when we report an issue they will try to address within their capacity.
3 out of 5
by A verified traveler

Posted Aug 1, 2023 on Expedia
The quality of the breakfast was not as expected. There were cracks in the wall in the room where paint work is required. I was expecting a bit more than a budget hotel from Novotel. But the room and breakfast felt more like a budget service.