The room was nice and clean, the bed was good, but the washroom sucks. the tub couldn't even drain the water well which means taking a hot shower = flooding your washroom.
This hotel has one of the worst services I have ever experienced. I stayed at this hotel for two nights (2nd & 3rd of May). I left my room at around 11:25 in the morning and didn't come back until 7:30pm. My room was not made. I called the front desk at around 7:30pm, the gentleman who took my call promised to call me back right away. I waited for about 15 minutes, guess what, nothing happened. I called them again, this time, the phone was picked up by another gentleman, he too promised to call me back right away. I waited and waited, again, nothing happened. I decided to call the front desk again (3rd try). The gentleman who picked up the call told me he is sending one of his people to make my room "right away". I stayed outside of my room right after the call. sitted right in front of the elevators alone for almost 30 minutes, still, nobody showed up.
I then decided to go downstair and talked to them directly. Long story short, I got back to the hotel at around 7:30pm, and my room was not ready until almost 9:30pm. I was forced to stay outside of my room for 2 hours. Walking around the hotel for two hours.
I did make a complaint about this, I am still amazed by the fact that they didn't want to do anything for me. They didn't even want to apologize.
I will NEVER stay at this hotel again.