The king size bed was actually 2 twin mattress’s that you kept falling in the cracks. I was charged for a glass that broke since they don’t have plastic/paper cups.
joseph
2024 年 2 月入住 2 晚
10/10 超赞
Tom
2024年02月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
long stay
I stayed in two different rooms. The first was nice but the second room on the 3rd floor as shown was the better of the two. I really liked my stay here and I would definitely do it again. The pool/s are certainly interesting and kids seem to really enjoy them. There were always people swimming but it was never crowded. 7-11 is close by and there is good street food just in front of it. The beach is a bit of a walk but there are some shops along the way. Sonia Residence seems to be a good value for the money.
Tom
2024 年 2 月入住 3 晚
10/10 超赞
Jason
2024年02月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely and clean. Nice little gym.
Jason
2024 年 1 月入住 3 晚
6/10 一般
Yngve
2024年01月28日
满意:客房舒适度,清洁度
För mycket barn
Verkade vara ett hotell för barnfamiljer i första hand, inte så lämpligt för par eller singel som vill slippa störande gapiga barnungar, annars ok.
Yngve
2024 年 1 月入住 3 晚
2/10 糟糕
Iris
2024年01月28日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrible...deserves no stars
If I could give zero stars I would.
Where to start.....advertised with kitchenette yet no cooktop, no plates, bowls only 2 cups. No cutlery, not even a spoon.
Bathroom...door won't close with pulling and banging hard. Toilet seat broke and hanging off. Rusty TP holder. Bum gun was disgusting with rust and stains. Very dirty rim in toilet bowl. Rusty/dirty grout in shower. Dirty walls. Broken/hanging down light surrounding mirror. Broken faucet can swivel it around. Dirty louvers.
Room...only 2 flat pillows, dirty curtains, dirt down side of sofa. After 3 days of no room cleaning Had to keep asking for room cleaning and towel change.
Staff...unfriendly staff at reception, ignored, ability to communicate in English even a little non existent. Spent most (90%) of time on their phones. Lots of staff sitting around on phones.
Restaurant always seemed closed. Always in the dark.
Hall and elevators dirty and needs cleaning.
Drive/walkway up to reception was like a back alley...dark rough walkway.
Common area and reception very dark and dingy...not welcoming.
One of if not the worse hotel we have ever stayed in. Do not believe pictures on Hotel.com. Scam.