I ordered for a king bed with sofa bed, but when the waiter was asked to come in the evening to turn on the night bed service, I was told that our sofa was just a regular sofa instead of a sofa bed. The hotel refused to address the situation. Also, when we requested extra pillows and sheets, the waiter touched (actually rubbed) my pillows with his face and body (clothes) which made me feel sick.
Yongsha
2023 年 11 月入住 1 晚
10/10 超赞
Anna
2023年05月14日
Anna
2023 年 5 月入住 2 晚
8/10 还可以
真实旅客
2021年06月26日
满意:员工和服务,清洁度
真实旅客
2021 年 6 月入住 1 晚
4/10 很差
真实旅客
2019年10月10日
不满意:员工和服务
The service overall didn’t meet my expectation.
I checked in early in the morning and leave my luggage at the front door. I would expected someone could deliver my luggage to the room once the room is ready, but nope, I need to go to the lobby get my room key and come downstairs to pick up my luggage and bring to the room by myself. There are dust on the TV desk, Made me concerned about the overall cleaning quality... overall the experience is not well
真实旅客
2019 年 10 月入住 1 晚
10/10 超赞
Mithra
2024年05月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a very comfortable and relaxing stay at the property. We hope to return to Westin Philadelphia again.
Mithra
2024 年 5 月入住 2 晚
10/10 超赞
LUKABRAM
与配偶出行
2024年05月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was super friendly and helpful.
LUKABRAM
2024 年 5 月入住 2 晚
10/10 超赞
Austin,East Stroudsburg
与配偶出行
2024年05月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
excellent hotel
Austin
2024 年 5 月入住 1 晚
10/10 超赞
Nina
2024年05月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All around 5 stars- will definitely be back
Nina
2024 年 3 月入住 1 晚
8/10 还可以
Marc,Montreal
与配偶出行
2024年05月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Well-located hotel near Rittenhouse Park with plenty of good restaurants nearby. Large rooms with rather quiet air conditioning and comfy beds although pillows are synthetic and a bit bulky. Great staff always ready to help. Bathrooms are equiped with walk-in showers and good towels. Amenities in bathrooms are minimal, no shower cap, mending kit, cotton swabs, etc…