凤凰城家庭式酒店

“The property itself is great. Clean and quiet. I stay here quite a bit but after today I will be staying at a different location due to one staff member Jeff the manager. He is rude and lacks customer service. Previously during a stay we had an issue with the reservation dates and he refused to help resolve it. So,my family and I had to sit in the lobby for over an hour while a front desk worker tried their best to resolve the issue. And now today, this same manager Jeff, was extremely rude when……

“非常好的酒店，房間很乾淨，早餐很豐盛，交通很便利，服務很轉業，價格很合適，無論洽公或旅遊，值得推薦的一個酒店，以後有機會到鳳凰城過夜，這家酒店仍是首選。 ”

“Enjoyed our stay”

“Good ”

“Very accommodating. ”

“Modern style and clean environment ”

“非常棒”

“We loved the pool and the lazy river! Property was clean and very nice. Rooms were great! Food was great! ”

“Overall, we had a great experience at this property however, there were some upkeep and maintenance issues in our room such as broken bathroom lights and a coffee maker that was not easy to get to work. We reported these issues when we left. The dining options and multiple pools and hot tubs were a plus! ”

“The villa was very roomy for my big family not too small byt not too big either.”