Yuri the manager picked us up from the airport and arranged a car to drop us back. He was always available and friendly as hell. Best private assistant ever. The private pool was the best. The living room has a beautiful high ceiling and air conditioners everywhere - absolutely zero complaints only compliments - will definitely tell my friends about it.
Have fun.
真实旅客
2019 年 9 月入住 10 晚
4/10 很差
WilloB,USA
与配偶出行
2019年09月16日
满意:住宿条件和设施
不满意:员工和服务,清洁度
Everything pretty isn't clean! CLEAN Shanti Estates was ABSOLUTLEY NOT! We had roaches and bed bugs. When we notified the management he did nothing about it. He told us,"it's a roach step on it!" and,"It's South East Asia, it's everywhere."
Also, we were without internet for 1 1/2 days we had to walk 15 mins to town to use the local WIFI. After explaining to management we had no internet. He kept trying to tell me it worked and it did not. Lastly, the power went out for about 2 hours or so. (Ok that was not the fault of management) However, at no point did they call, come by or even send anyone to check on it's customers. We were informed by locals that the power goes out but they generally get it resolved quickly.
Lastly, the Villa was totally isolated from the town. If you wanted to get anywhere you had to stop at the local taxi stand, or walk 15 mins into town. The one thing that was ok, was management did send us a message to offer to pick us up and take us to get food 1day due the rain all day. Other than that, I will do more research before choosing a hotel that looks pretty.