We drove up and there was a shirtless guy smoking and drinking alcohol on a bench right at the front door. The entire place smelled of weed and the front desk person kept walking away from the desk for smoke breaks. We booked a room for 4 and they gave us 2 towels. The room was hot and muggy even after we tried to cool it down with the AC. The bathroom had no fan so every shower made the room steam and even hotter.
Rachael
2024 年 5 月入住 1 晚
2/10 糟糕
Amber
与家人出行
2024年05月18日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
So we arrived at 2:45 pm for and was allowed to check in 15 minutes early. After driving for 12 hours me and my child were exhausted so we didn't check the room immediately. After bathing my son I noticed something on the back of the door and realized it was covered in something. I then decided to check the rest of the room and that was the start of my nightmare. After taking photos and heading to the front desk the employee decided to move us to another room. She attempted to call her general manager for the next two hours (she didn't call back until 6:00-6:30pm) while she attempted to find us a clean room. We went through 5 rooms with photos of all and when the GM did call her back she told her that I could get a full refund and leave after being awake with no sleep for over 30 with the surrounding hotels not having the availability that I needed for my stay (we liter just wanted a clean room and even offered to clean it ourselves). We were then taking to a room that the GM inspected herself earlier that day. After getting new covers because they were stained we settled in for bed. When we went to shower the next day we realized the shower curtain had mold growing on it and we went to the front desk to exchange it. The employee who helped us was horrified and the employees who were supposed to clean the rooms were furious with us. We spent the majority of our stay receiving no service from the maid staff, we had to ask the front desk for literally everything.
Amber
2024 年 5 月入住 5 晚
8/10 还可以
Sheme
2024年05月18日
满意:清洁度、员工和服务、住宿条件和设施
This location superseded my expectation. Amazing sad young lady they Arielle was a great assistance Make sure our stay was very comfortable. Surprise was very suitable to my needs
Sheme
2024 年 5 月入住 1 晚
10/10 超赞
Ellen
2024年05月11日
The desk clerk was awesome.
Ellen
2024 年 5 月入住 1 晚
8/10 还可以
Alicia
2024年04月29日
满意:清洁度、员工和服务、住宿条件和设施
Alicia
2024 年 4 月入住 2 晚
4/10 很差
Torrance
与家人出行
2024年04月20日
不满意:住宿条件和设施
Electricity went out at the property, couldn’t take a hot shower and it was extremely difficult to prepare for our meeting that was at 9 a.m.
Torrance
2024 年 4 月入住 1 晚
8/10 还可以
Harold
与家人出行
2024年04月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Located in deserted shopping center, deserted area
Harold
2024 年 4 月入住 1 晚
10/10 超赞
John
与家人出行
2024年04月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent property, very quiet and safe.
John
2024 年 4 月入住 1 晚
10/10 超赞
Karen
与配偶出行
2024年04月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly and helpful staff. Clean, comfortable rooms.
Karen
2024 年 4 月入住 1 晚
8/10 还可以
Myrla
2024年04月2日
满意:清洁度、员工和服务、住宿条件和设施
Very nice facility and a great location that is quiet. Plenty of parking for larger vehicles.