Ratings based on 225 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 3, 2024 on Expedia
by A verified traveler
Posted Apr 28, 2024 on Expedia
What a great value and breakfast too.
Comment from Hotel Management
Apr 30, 2024 by The Manager, Hotel Management
Thanks William, greatly appreciated. We work hard to get it right. Safe travels
by A verified traveler from Calabasas
Posted Mar 30, 2024 on Expedia
Great location, wonderful and helpful staff.
Comment from Hotel Management
Apr 1, 2024 by Manager, Hotel Management
Hi Kitty, Thank you for your feedback. We are glad we could help you while here in Port Douglas. Hope you had a safe trip home. Stay safe.
by A verified traveler
Posted Mar 6, 2024 on Expedia
Overall great experience. Any issues were promptly addressed. Breakfasts were excellent. Staff very helpful and friendly.
Comment from Hotel Management
Mar 14, 2024 by Manager, Hotel Management
Hi Doug, Thank you for your feedback, it is much appreciated. We like to think we do everything we can while your on holidays. Wishing you a safe trip.
by A verified traveler
Posted Feb 25, 2024 on Expedia
nice clean rooms. ocean front, nice breakfast included. convenient location
Comment from Hotel Management
Mar 14, 2024 by Manager, Hotel Management
Hi Karen, Thank you for your response. Wishing you all the best on your travels. STay safe
by A verified traveler
Posted Feb 15, 2024 on Expedia
Hotel was a little tired and shabby, certainly compared to the pictures.
Pool area was not well maintained.
The location of the breakfast area looking towards the sea was lovely and the breakfast choice was very good.
Comment from Hotel Management
Mar 14, 2024 by Manager, Hotel Management
Hi John, Thank you for your comments. We are slowly recovering from a cyclone and flood. The insurance process could be a little quicker but this is out of our hands. Wishing you a safe trip.
by A verified traveler
Posted Feb 4, 2024 on Expedia
Loved this hotel. Small, relaxed - across from the beach and easy walking to restaurants and shops, good restaurant on site and super friendly staff. So glad we stayed here.
Comment from Hotel Management
Feb 11, 2024 by Manager, Hotel Management
Thank you Helen, it was a pleasure to have your here. Wishing you all the best in your travels.
by A verified traveler
Posted Jan 28, 2024 on Wotif
Comment from Hotel Management
Feb 3, 2024 by Manager, Hotel Management
Hi Hayley, Thank you for your feedback. It is great to hear you enjoyed yourself. Hoped to see you again when you visit Port Douglas.
by A verified traveler
Posted Jan 19, 2024 on Hotels
Comment from Hotel Management
Feb 3, 2024 by Manager, Hotel Management
Thank you Barry for your feedback. Staff here work hard to make your stay as comfortable as possible. Wishing you all the best.
by A verified traveler
Very nice Hotel!
Posted Jan 9, 2024 on HotelsComfortable and very well located! Just the front desk service should have a different procedures.
Comment from Hotel Management
Jan 10, 2024 by Craig- Manager, Hotel Management
Thanks for the great review.
