评分基于 957 条真实点评
4.5 客房清洁度
4.6 服务和员工
4.3 客房舒适度
4.3 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年2月29日 发布在：Expedia
It was noise when I was sleeping and you have to pay to park and there is no free food
酒店管理层的评论
2024年3月1日，回复：酒店管理层 Luz
Thank you for your review. I'm sorry to hear that noise disturbances affected your sleep and that certain aspects of our hotel did not meet your expectations, such as the parking fee and lack of complimentary food.We strive to create a peaceful environment for all our guests and will explore additional measures to help us alleviate some of the exterior noise. While we currently do not offer complimentary food, we hope our guests find value in the quality and variety within our dining options. Your feedback is important to us, and we will take it into consideration as we continue to improve our services. Kindly,
用户：真实旅客
发布日期：2022年10月31日 发布在：Hotels
以在波特蘭市區的飯店而言，房錢和停車費一晚$20還算不貴，飯店還提供一杯迎賓飲料和無限供應免費瓶裝水！
但最大的缺點是房間隔音效果不好，在房內可以清楚聽到外面電車和車子的聲音蠻吵的...
酒店管理层的评论
2022年10月31日，回复：酒店管理层 Kennedy O
Hello Fuming,Thank you so much for choosing to stay with us at Hotel Rose and for sharing your feedback. We are happy to know you found the room and parking fee of 20 a night not too expensive. We pride ourselves in offering one of the lowest parking charges in all of Downtown Portland. I am deeply sorry about the sound insulation concern during your stay. We have 14 different room types based on the configuration of our building and we would have been happy to offer a room move away from the tram and cars upon request. I sure hope this will not deter you from trying us out again, should your travels bring you back to the Downtown Portland area. Thank you, Kennedy O
用户：真实旅客
发布日期：2021年9月27日 发布在：Expedia
The hotel’s location is convenient, parking is convenient, and the front desk service attitude is very good. We checked in with our dogs. The hotel provided our dogs with sleeping mats, snacks, and bowls for dogs to eat and drink. I think this is very it is good! The only thing that needs improvement is. The first point is that the water pressure on the shower head in the bathroom is particularly low. We live on the second floor, but the water pressure is still very small. The second point is that we chose a room with a balcony, but the balcony was not cleaned in place and it was a bit dirty. I hope you can improve it in the future! thanks.
酒店管理层的评论
2021年9月27日，回复：酒店管理层 Beth Anne
Thank you very much for staying with us recently! I'm so glad you enjoyed your stay and that our team took great care of you. Thank you for letting me know about the balcony and the water pressure. I will get both of those issues addressed right away. We hope to see you back at Hotel Rose on your next trip to Portland!
用户：真实旅客
发布日期：2024年5月27日 发布在：Expedia
Such a cute hotel! Beds are amazing. Great restaurant
酒店管理层的评论
2024年5月27日，回复：酒店管理层 KO
Hyacinth, WOW! Thank you for your excellent review, and thank you for choosing Hotel Rose during your recent visit to Portland. We appreciate you also dining in our Bottle + Kitchen restaurant and glad that you found it great. Again, thank you for loving out property and we hope that we will see you again soon. Thank you, Kennedy
用户：真实旅客
发布日期：2024年5月27日 发布在：Expedia
Old building
酒店管理层的评论
2024年5月27日，回复：酒店管理层 KO
Hello Nick, We appreciate you staying at Hotel Rose and thank you for taking the time to submit your review. While it is an old building, please note that we take extreme pride in keeping our property up to the highest of standards. Thank you for your candid feedback and we sure hope that you will give us another try sometime soon. Best Regards, Kennedy O
用户：真实旅客 来自：Vancouver
发布日期：2024年5月25日 发布在：Expedia
酒店管理层的评论
2024年5月27日，回复：酒店管理层 KO
Hello Trey, Thank you for choosing your accommodations with Hotel Rose during your visit to Portland. We are glad to see that you enjoyed your time with us. We look forward to hopefully serving you again soon. Best Regards, Kennedy O
用户：真实旅客
发布日期：2024年5月24日 发布在：Expedia
beware that they charge you extra for their “amenities”.
酒店管理层的评论
2024年5月24日，回复：酒店管理层 KO
Hi Ms. Williams, We appreciate you recently staying at Hotel Rose and thank you for sharing your feedback. Upon review of your reservation, it appears that the amenity fee which is part of your total reservation, and collected at the hotel, the only extra charge on your reservation is the overnight parking of 25. Please feel free to give us a call directly at the hotel, should you have any questions regarding your billing or recent stay. We look forward to hearing from you. Thank you, Kennedy O
用户：真实旅客
发布日期：2024年5月21日 发布在：Expedia
Very cozy room and the bedding and the pillows were awesome !
酒店管理层的评论
2024年5月21日，回复：酒店管理层 KO
Hi Kimberly, Thank you so much for choosing Hotel Rose for your accommodations. We always aim to offer clean, comfortable accommodations and we are pleased to see that you found your room very cozy and the bedding and pillows awesome! Again, thank you for your excellent feedback and we look forward to your next visit with your family. Happy Travels, Kennedy O
用户：真实旅客
发布日期：2024年5月20日 发布在：Expedia
Great staff!
酒店管理层的评论
2024年5月27日，回复：酒店管理层 KO
Brian, Thank you so much for recognizing our great staff. We are all thrilled that you chose Hotel Rose for your recent accommodations. We hope that we will see you back again soon. Best Regards, Kennedy O
用户：真实旅客
发布日期：2024年5月19日 发布在：Expedia
Property is above your average hotel. We like the theme. Food was pretty good. Better places around for food but was perfect for when we had limited time to get food.
酒店管理层的评论
2024年5月19日，回复：酒店管理层 KO
Hello Chad, Thank you so much for choosing to to stay at Hotel Rose recently and thank you for dining in our Bottle + Kitchen restaurant. I am thrilled to see that you enjoyed everything about your stay, and we sure hope to see you back again. Best Regards, Kennedy O
