Convenient location, 3-minute walk to Nordstrom department store. Quiet surroundings but still close to the main streets in downtown. The staff at front desk was very friendly and informative.
Bin Hsuan
2019 年 10 月入住 6 晚
2/10 糟糕
Tylar
与配偶出行
2024年05月27日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
TERRIBLE CUSTOMER SERVICE!!The female manager on shift named Max, was supposed to be helping me check into my room but instead of doing her job she was giving me a hard time from the moment I walked up to the desk. I felt targeted by this woman because she insisted that I had not paid for room when I was trying to show her multiple times the confirmation from my reservation through Expedia. Expedia then calls the hotel & speaks to Max & she refused to let me check
In… I’ve never been treated so poorly. The lack of professionalism & kindness here at the Dossier is disappointing to say the least. I would never recommend staying here. Give your money to people/companies who care about their guests.
Tylar
2024 年 5 月入住 4 晚
10/10 超赞
Angela
与家人出行
2024年05月25日
满意:清洁度、员工和服务、住宿条件和设施
Great hotel with a great location! Would highly recommend staying here ♥️