评分基于 1,057 条真实点评
4.7 客房清洁度
4.7 服务和员工
4.7 客房舒适度
4.6 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年5月19日 发布在：Expedia
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酒店管理层的评论
2024年5月19日，回复：酒店管理层 Tiffany
Susan - Thank you for posting a review of your stay with us. We are thrilled that you enjoyed our hotel, our talented team. We hope that you will visit us again soon!
用户：真实旅客
发布日期：2024年5月19日 发布在：Expedia
Lighting in the room is very dim, except by the bathroom. Also the window shade was broken and obviously had been that way for a while. The staff was friendly and very helpful. Breakfast was not to bad either. Overall are stay very good.
酒店管理层的评论
2024年5月19日，回复：酒店管理层 Tiffany
Robert - Thank you for taking the time to post a review of your recent stay. We regret to see that it was less than perfect. We hope you would consider staying with us again in future.
用户：真实旅客
发布日期：2024年5月14日 发布在：Expedia
The staff could have been more welcoming. Also for as expensive as this hotel was (parking included) I was rather taken aback that waters weren't stocked in our rooms, breakfast was minimal and upon check-in and check out the staff wasn't very warm. There was only one staff member that actually greeted us with a smile, I am sorry I didn't get her name. I am glad my experience of the weekend isn't based upon the hotel.
酒店管理层的评论
2024年5月14日，回复：酒店管理层 Tiffany
Angela - Thank you for taking the time to post a review. We regret that your stay was anything but seamless. Our guest's experience is always our top priority. Thank you for taking the time provide your honest feedback and we hope to see you the next time you visit Portsmouth.
用户：真实旅客
发布日期：2024年5月13日 发布在：Expedia
Front desk staff very pleasant and helpful.
酒店管理层的评论
2024年5月13日，回复：酒店管理层 Tiffany
Patricia - Thank you for posting a review of your stay with us. We are thrilled that you enjoyed our hotel, our talented team. We hope that you will visit us again soon!
用户：真实旅客
发布日期：2024年5月12日 发布在：Expedia
The hotel is in a prime downtown location. However, our room clean (I.e. hair in the shower, crumbs in the pullout couch and Cheerios on the carpet under the bed).
Staff was amazingly wonderful and kind.
酒店管理层的评论
2024年5月12日，回复：酒店管理层 Tiffany
Elizabeth - Thank you for choosing to stay with us and taking the time to post a review. We regret to hear that the room cleanliness was unsatisfactory. I have passed along your feedback to the team. We hope you will stay with us again the next time you visit Portsmouth!
用户：真实旅客
发布日期：2024年5月12日 发布在：Expedia
Great location for hotel close to restaurants and shops. Also always a perk to have free breakfast. Only complaint is the room and hotel felt like a Sauna. Had to put on AC to cool off the room.
酒店管理层的评论
2024年5月12日，回复：酒店管理层 Tiffany
Laura - Thank you for choosing to stay with us and taking the time to post a review. We regret to hear that you found the ambient hotel temperature a little too warm. We hope you will stay with us again the next time you visit Portsmouth!
用户：真实旅客
发布日期：2024年5月12日 发布在：Expedia
Would definitely stay again!
酒店管理层的评论
2024年5月12日，回复：酒店管理层 Tiffany
Jachael - Thank you for choosing to stay with us and taking the time to post a review. We are thrilled that enjoyed your stay with us. We hope to see you the next time you visit Portsmouth!
用户：真实旅客
发布日期：2024年5月4日 发布在：Expedia
酒店管理层的评论
2024年5月8日，回复：酒店管理层 Cindy
Carlene- Thank you for choosing to stay with us and taking the time to post a review. We hope you will stay with us again the next time you visit Portsmouth!
用户：真实旅客
发布日期：2024年5月3日 发布在：Expedia
Excellent location for Music hall events and dining.
酒店管理层的评论
2024年5月5日，回复：酒店管理层 Cindy
Cathy- Thank you for posting a review of your recent stay at our hotel in Portsmouth. We are ecstatic that you had such an excellent experience staying with us. Until next time!
用户：真实旅客
发布日期：2024年5月3日 发布在：Expedia
酒店管理层的评论
2024年5月23日，回复：酒店管理层 Cindy
Matthew- Thank you for posting a review of your stay with us. We are thrilled that you enjoyed our hotel, our talented team. We hope that you will visit us again soon!
